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Mendeley readers
| Title |
Building great customer experiences
|
|---|---|
| Published by |
Palgrave Macmillan, January 2002
|
| DOI | 10.1057/9780230554719 |
| ISBNs |
978-0-333-99013-1, 978-1-4039-3949-4, 978-0-230-55471-9, 978-0-230-57826-5, 978-0-230-56999-7
|
| Authors |
Shaw, Colin, Ivens, John |
Mendeley readers
The data shown below were compiled from readership statistics for 107 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| Malaysia | 1 | <1% |
| Germany | 1 | <1% |
| Unknown | 105 | 98% |
Demographic breakdown
| Readers by professional status | Count | As % |
|---|---|---|
| Student > Master | 21 | 20% |
| Student > Bachelor | 15 | 14% |
| Student > Ph. D. Student | 13 | 12% |
| Student > Doctoral Student | 7 | 7% |
| Lecturer | 6 | 6% |
| Other | 3 | 3% |
| Unknown | 42 | 39% |
| Readers by discipline | Count | As % |
|---|---|---|
| Business, Management and Accounting | 36 | 34% |
| Social Sciences | 8 | 7% |
| Computer Science | 6 | 6% |
| Economics, Econometrics and Finance | 3 | 3% |
| Design | 3 | 3% |
| Other | 6 | 6% |
| Unknown | 45 | 42% |