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S-D logic–informed customer engagement: integrative framework, revised fundamental propositions, and application to CRM

Overview of attention for article published in Journal of the Academy of Marketing Science, September 2016
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About this Attention Score

  • Good Attention Score compared to outputs of the same age (67th percentile)
  • Above-average Attention Score compared to outputs of the same age and source (58th percentile)

Mentioned by

twitter
5 X users
facebook
2 Facebook pages

Citations

dimensions_citation
643 Dimensions

Readers on

mendeley
1288 Mendeley
citeulike
1 CiteULike
Title
S-D logic–informed customer engagement: integrative framework, revised fundamental propositions, and application to CRM
Published in
Journal of the Academy of Marketing Science, September 2016
DOI 10.1007/s11747-016-0494-5
Authors

Linda D. Hollebeek, Rajendra K. Srivastava, Tom Chen

X Demographics

X Demographics

The data shown below were collected from the profiles of 5 X users who shared this research output. Click here to find out more about how the information was compiled.
Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 1,288 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
United Kingdom 2 <1%
Poland 1 <1%
Germany 1 <1%
Unknown 1284 100%

Demographic breakdown

Readers by professional status Count As %
Student > Ph. D. Student 212 16%
Student > Master 135 10%
Student > Doctoral Student 100 8%
Lecturer 84 7%
Student > Bachelor 76 6%
Other 192 15%
Unknown 489 38%
Readers by discipline Count As %
Business, Management and Accounting 507 39%
Economics, Econometrics and Finance 70 5%
Social Sciences 60 5%
Computer Science 30 2%
Engineering 17 1%
Other 76 6%
Unknown 528 41%
Attention Score in Context

Attention Score in Context

This research output has an Altmetric Attention Score of 4. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 18 January 2018.
All research outputs
#6,877,911
of 22,888,307 outputs
Outputs from Journal of the Academy of Marketing Science
#274
of 743 outputs
Outputs of similar age
#107,053
of 334,695 outputs
Outputs of similar age from Journal of the Academy of Marketing Science
#5
of 12 outputs
Altmetric has tracked 22,888,307 research outputs across all sources so far. This one has received more attention than most of these and is in the 69th percentile.
So far Altmetric has tracked 743 research outputs from this source. They typically receive more attention than average, with a mean Attention Score of 9.0. This one has gotten more attention than average, scoring higher than 62% of its peers.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 334,695 tracked outputs that were published within six weeks on either side of this one in any source. This one has gotten more attention than average, scoring higher than 67% of its contemporaries.
We're also able to compare this research output to 12 others from the same source and published within six weeks on either side of this one. This one has gotten more attention than average, scoring higher than 58% of its contemporaries.