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Do relationship benefits and maintenance drive commitment and loyalty?

Overview of attention for article published in Journal of Services Marketing, July 2011
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Mentioned by

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1 X user

Citations

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107 Dimensions

Readers on

mendeley
219 Mendeley
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Title
Do relationship benefits and maintenance drive commitment and loyalty?
Published in
Journal of Services Marketing, July 2011
DOI 10.1108/08876041111143104
Authors

Tracey S. Dagger, Meredith E. David, Sandy Ng

X Demographics

X Demographics

The data shown below were collected from the profile of 1 X user who shared this research output. Click here to find out more about how the information was compiled.
Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 219 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Brazil 2 <1%
United States 2 <1%
United Arab Emirates 1 <1%
Iran, Islamic Republic of 1 <1%
Portugal 1 <1%
Unknown 212 97%

Demographic breakdown

Readers by professional status Count As %
Student > Master 36 16%
Student > Ph. D. Student 29 13%
Student > Bachelor 19 9%
Student > Postgraduate 16 7%
Student > Doctoral Student 13 6%
Other 39 18%
Unknown 67 31%
Readers by discipline Count As %
Business, Management and Accounting 96 44%
Economics, Econometrics and Finance 14 6%
Computer Science 11 5%
Social Sciences 8 4%
Arts and Humanities 3 1%
Other 14 6%
Unknown 73 33%
Attention Score in Context

Attention Score in Context

This research output has an Altmetric Attention Score of 1. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 05 February 2013.
All research outputs
#20,656,820
of 25,374,647 outputs
Outputs from Journal of Services Marketing
#283
of 361 outputs
Outputs of similar age
#107,185
of 127,592 outputs
Outputs of similar age from Journal of Services Marketing
#3
of 3 outputs
Altmetric has tracked 25,374,647 research outputs across all sources so far. This one is in the 10th percentile – i.e., 10% of other outputs scored the same or lower than it.
So far Altmetric has tracked 361 research outputs from this source. They receive a mean Attention Score of 4.1. This one is in the 6th percentile – i.e., 6% of its peers scored the same or lower than it.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 127,592 tracked outputs that were published within six weeks on either side of this one in any source. This one is in the 7th percentile – i.e., 7% of its contemporaries scored the same or lower than it.
We're also able to compare this research output to 3 others from the same source and published within six weeks on either side of this one.