| Title |
Critical service logic: making sense of value creation and co-creation
|
|---|---|
| Published in |
Journal of the Academy of Marketing Science, July 2012
|
| DOI | 10.1007/s11747-012-0308-3 |
| Authors |
Christian Grönroos, Päivi Voima |
X Demographics
The data shown below were collected from the profiles of 7 X users who shared this research output. Click here to find out more about how the information was compiled.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| New Zealand | 1 | 14% |
| Finland | 1 | 14% |
| Saudi Arabia | 1 | 14% |
| United Kingdom | 1 | 14% |
| Turkey | 1 | 14% |
| Italy | 1 | 14% |
| Unknown | 1 | 14% |
Demographic breakdown
| Type | Count | As % |
|---|---|---|
| Members of the public | 3 | 43% |
| Scientists | 2 | 29% |
| Science communicators (journalists, bloggers, editors) | 1 | 14% |
| Practitioners (doctors, other healthcare professionals) | 1 | 14% |
Mendeley readers
The data shown below were compiled from readership statistics for 3,006 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| United Kingdom | 12 | <1% |
| Germany | 6 | <1% |
| Portugal | 5 | <1% |
| United States | 5 | <1% |
| Spain | 4 | <1% |
| Brazil | 4 | <1% |
| Finland | 3 | <1% |
| Australia | 3 | <1% |
| Mexico | 3 | <1% |
| Other | 27 | <1% |
| Unknown | 2934 | 98% |
Demographic breakdown
| Readers by professional status | Count | As % |
|---|---|---|
| Student > Master | 680 | 23% |
| Student > Ph. D. Student | 511 | 17% |
| Student > Doctoral Student | 258 | 9% |
| Student > Bachelor | 216 | 7% |
| Researcher | 136 | 5% |
| Other | 494 | 16% |
| Unknown | 711 | 24% |
| Readers by discipline | Count | As % |
|---|---|---|
| Business, Management and Accounting | 1404 | 47% |
| Social Sciences | 215 | 7% |
| Economics, Econometrics and Finance | 148 | 5% |
| Engineering | 110 | 4% |
| Computer Science | 86 | 3% |
| Other | 273 | 9% |
| Unknown | 770 | 26% |
Attention Score in Context
This research output has an Altmetric Attention Score of 16. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 28 February 2023.
All research outputs
#2,332,261
of 25,837,817 outputs
Outputs from Journal of the Academy of Marketing Science
#112
of 872 outputs
Outputs of similar age
#14,165
of 181,780 outputs
Outputs of similar age from Journal of the Academy of Marketing Science
#1
of 5 outputs
Altmetric has tracked 25,837,817 research outputs across all sources so far. Compared to these this one has done particularly well and is in the 90th percentile: it's in the top 10% of all research outputs ever tracked by Altmetric.
So far Altmetric has tracked 872 research outputs from this source. They typically receive a lot more attention than average, with a mean Attention Score of 10.0. This one has done well, scoring higher than 87% of its peers.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 181,780 tracked outputs that were published within six weeks on either side of this one in any source. This one has done particularly well, scoring higher than 91% of its contemporaries.
We're also able to compare this research output to 5 others from the same source and published within six weeks on either side of this one. This one has scored higher than all of them