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What drives Gen Y loyalty? Understanding the mediated moderating roles of switching costs and alternative attractiveness in the value-satisfaction-loyalty chain

Overview of attention for article published in Journal of Retailing & Consumer Services, May 2017
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  • Average Attention Score compared to outputs of the same age

Mentioned by

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1 X user
googleplus
1 Google+ user

Citations

dimensions_citation
99 Dimensions

Readers on

mendeley
318 Mendeley
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Title
What drives Gen Y loyalty? Understanding the mediated moderating roles of switching costs and alternative attractiveness in the value-satisfaction-loyalty chain
Published in
Journal of Retailing & Consumer Services, May 2017
DOI 10.1016/j.jretconser.2017.01.010
Authors

Stephanie Hui-Wen Chuah, Malliga Marimuthu, Jay Kandampully, Anil Bilgihan

X Demographics

X Demographics

The data shown below were collected from the profile of 1 X user who shared this research output. Click here to find out more about how the information was compiled.
Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 318 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Malaysia 1 <1%
Unknown 317 100%

Demographic breakdown

Readers by professional status Count As %
Student > Ph. D. Student 39 12%
Student > Master 37 12%
Student > Bachelor 33 10%
Lecturer 21 7%
Student > Doctoral Student 19 6%
Other 58 18%
Unknown 111 35%
Readers by discipline Count As %
Business, Management and Accounting 129 41%
Economics, Econometrics and Finance 14 4%
Social Sciences 12 4%
Computer Science 9 3%
Arts and Humanities 7 2%
Other 27 8%
Unknown 120 38%
Attention Score in Context

Attention Score in Context

This research output has an Altmetric Attention Score of 2. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 09 February 2017.
All research outputs
#15,173,117
of 25,382,440 outputs
Outputs from Journal of Retailing & Consumer Services
#421
of 823 outputs
Outputs of similar age
#169,630
of 324,557 outputs
Outputs of similar age from Journal of Retailing & Consumer Services
#7
of 9 outputs
Altmetric has tracked 25,382,440 research outputs across all sources so far. This one is in the 38th percentile – i.e., 38% of other outputs scored the same or lower than it.
So far Altmetric has tracked 823 research outputs from this source. They typically receive more attention than average, with a mean Attention Score of 9.5. This one is in the 45th percentile – i.e., 45% of its peers scored the same or lower than it.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 324,557 tracked outputs that were published within six weeks on either side of this one in any source. This one is in the 45th percentile – i.e., 45% of its contemporaries scored the same or lower than it.
We're also able to compare this research output to 9 others from the same source and published within six weeks on either side of this one. This one has scored higher than 2 of them.