| Title |
Agency and trust mechanisms in consumer satisfaction and loyalty judgments
|
|---|---|
| Published in |
Journal of the Academy of Marketing Science, January 2000
|
| DOI | 10.1177/0092070300281014 |
| Authors |
Jagdip Singh, Deepak Sirdeshmukh |
Mendeley readers
The data shown below were compiled from readership statistics for 1,065 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| United States | 5 | <1% |
| Portugal | 2 | <1% |
| Germany | 2 | <1% |
| Malaysia | 2 | <1% |
| United Kingdom | 2 | <1% |
| Switzerland | 1 | <1% |
| Indonesia | 1 | <1% |
| Ghana | 1 | <1% |
| Netherlands | 1 | <1% |
| Other | 8 | <1% |
| Unknown | 1040 | 98% |
Demographic breakdown
| Readers by professional status | Count | As % |
|---|---|---|
| Student > Ph. D. Student | 149 | 14% |
| Student > Master | 140 | 13% |
| Student > Bachelor | 104 | 10% |
| Student > Doctoral Student | 66 | 6% |
| Lecturer | 62 | 6% |
| Other | 175 | 16% |
| Unknown | 369 | 35% |
| Readers by discipline | Count | As % |
|---|---|---|
| Business, Management and Accounting | 431 | 40% |
| Social Sciences | 58 | 5% |
| Economics, Econometrics and Finance | 57 | 5% |
| Computer Science | 26 | 2% |
| Psychology | 18 | 2% |
| Other | 82 | 8% |
| Unknown | 393 | 37% |