| Title |
Eliminating The Wait For Mental Health Services
|
|---|---|
| Published in |
The Journal of Behavioral Health Services & Research, November 2007
|
| DOI | 10.1007/s11414-007-9091-1 |
| Pubmed ID | |
| Authors |
Marian E. Williams, James Latta, Persila Conversano |
| Abstract |
Timely access to mental health services is critical to successful treatment of adults with severe and persistent mental illness, and timeliness is a key quality indicator in calls for improvement to the health care system. Waiting weeks for a psychiatric appointment results in increased psychiatric hospitalizations, decompensation, and risk for suicide. However, many community mental health administrators assume that waiting lists for services are inevitable given the high demand for services. The present study evaluates the successful efforts of a large urban community mental health center to eliminate the wait for psychiatric services in an adult outpatient setting. Through systematic changes in the service delivery system, the wait time for a psychiatric appointment was reduced from 13 days to 0 days, and the no-show rate dropped from 52 to 18%. Furthermore, these changes were associated with reduced psychiatric hospitalizations and improved staff morale and teamwork. The change processes implemented can be successfully applied to other systems problems confronting mental health agencies. |
Mendeley readers
The data shown below were compiled from readership statistics for 122 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| United States | 3 | 2% |
| Canada | 1 | <1% |
| Unknown | 118 | 97% |
Demographic breakdown
| Readers by professional status | Count | As % |
|---|---|---|
| Student > Master | 30 | 25% |
| Researcher | 13 | 11% |
| Student > Ph. D. Student | 12 | 10% |
| Student > Bachelor | 10 | 8% |
| Student > Doctoral Student | 8 | 7% |
| Other | 23 | 19% |
| Unknown | 26 | 21% |
| Readers by discipline | Count | As % |
|---|---|---|
| Psychology | 31 | 25% |
| Medicine and Dentistry | 15 | 12% |
| Social Sciences | 13 | 11% |
| Nursing and Health Professions | 12 | 10% |
| Unspecified | 4 | 3% |
| Other | 12 | 10% |
| Unknown | 35 | 29% |
Attention Score in Context
This research output has an Altmetric Attention Score of 7. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 19 July 2017.
All research outputs
#4,469,784
of 23,911,072 outputs
Outputs from The Journal of Behavioral Health Services & Research
#90
of 469 outputs
Outputs of similar age
#12,937
of 78,623 outputs
Outputs of similar age from The Journal of Behavioral Health Services & Research
#2
of 4 outputs
Altmetric has tracked 23,911,072 research outputs across all sources so far. Compared to these this one has done well and is in the 80th percentile: it's in the top 25% of all research outputs ever tracked by Altmetric.
So far Altmetric has tracked 469 research outputs from this source. They typically receive more attention than average, with a mean Attention Score of 8.0. This one has done well, scoring higher than 78% of its peers.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 78,623 tracked outputs that were published within six weeks on either side of this one in any source. This one has done well, scoring higher than 82% of its contemporaries.
We're also able to compare this research output to 4 others from the same source and published within six weeks on either side of this one. This one has scored higher than 2 of them.