| Title |
Customer relationship management and company performance—the mediating role of new product performance
|
|---|---|
| Published in |
Journal of the Academy of Marketing Science, April 2010
|
| DOI | 10.1007/s11747-010-0194-5 |
| Authors |
Holger Ernst, Wayne D. Hoyer, Manfred Krafft, Katrin Krieger |
Mendeley readers
The data shown below were compiled from readership statistics for 491 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| Germany | 5 | 1% |
| United States | 3 | <1% |
| Portugal | 2 | <1% |
| Mexico | 2 | <1% |
| United Kingdom | 2 | <1% |
| Finland | 2 | <1% |
| Norway | 1 | <1% |
| Ireland | 1 | <1% |
| South Africa | 1 | <1% |
| Other | 5 | 1% |
| Unknown | 467 | 95% |
Demographic breakdown
| Readers by professional status | Count | As % |
|---|---|---|
| Student > Master | 108 | 22% |
| Student > Ph. D. Student | 71 | 14% |
| Student > Bachelor | 45 | 9% |
| Student > Doctoral Student | 43 | 9% |
| Student > Postgraduate | 22 | 4% |
| Other | 100 | 20% |
| Unknown | 102 | 21% |
| Readers by discipline | Count | As % |
|---|---|---|
| Business, Management and Accounting | 253 | 52% |
| Computer Science | 28 | 6% |
| Economics, Econometrics and Finance | 27 | 5% |
| Social Sciences | 25 | 5% |
| Engineering | 24 | 5% |
| Other | 25 | 5% |
| Unknown | 109 | 22% |
Attention Score in Context
This research output has an Altmetric Attention Score of 1. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 21 September 2014.
All research outputs
#20,237,640
of 22,764,165 outputs
Outputs from Journal of the Academy of Marketing Science
#691
of 737 outputs
Outputs of similar age
#90,455
of 95,011 outputs
Outputs of similar age from Journal of the Academy of Marketing Science
#3
of 3 outputs
Altmetric has tracked 22,764,165 research outputs across all sources so far. This one is in the 1st percentile – i.e., 1% of other outputs scored the same or lower than it.
So far Altmetric has tracked 737 research outputs from this source. They typically receive more attention than average, with a mean Attention Score of 9.0. This one is in the 1st percentile – i.e., 1% of its peers scored the same or lower than it.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 95,011 tracked outputs that were published within six weeks on either side of this one in any source. This one is in the 1st percentile – i.e., 1% of its contemporaries scored the same or lower than it.
We're also able to compare this research output to 3 others from the same source and published within six weeks on either side of this one.