| Title |
IMatter: validation of the NHS Scotland Employee Engagement Index
|
|---|---|
| Published in |
BMC Health Services Research, November 2014
|
| DOI | 10.1186/s12913-014-0535-z |
| Pubmed ID | |
| Authors |
Austyn Snowden, Ewan MacArthur |
| Abstract |
BackgroundEmployee engagement is a fundamental component of quality healthcare. In order to provide empirical data of engagement in NHS Scotland an Employee Engagement Index was co-constructed with staff. `iMatter¿ consists of 25 Likert questions developed iteratively from the literature and a series of validation events with NHS Scotland staff. The aim of this study was to test the face, content and construct validity of iMatter.MethodsCross sectional survey of NHS Scotland staff. In January 2013 iMatter was sent to 2300 staff across all disciplines in NHS Scotland. 1280 staff completed it. Demographic data were collected. Internal consistency of the scale was calculated. Construct validity consisted of concurrent application of factor analysis and Rasch analysis. Face and content validity were checked using 3 focus groups.ResultsThe sample was representative of the NHSScotland population. iMatter showed very strong reliability (¿¿=¿0.958). Factor analysis revealed a four-factor structure consistent with the following interpretation: 1. My experience as an individual2. My experience with my direct line manager3. My experience with my team4. My experience with my organisationEach subscale also showed high level of internal consistency within all disciplines. Rasch analysis confirmed the majority of items fit with the latent trait of staff engagement with infit statistics between 0.7 and 1.3; and showed a good spread of item difficulty covering person ability. Focus groups found the questionnaire valid it terms of brevity, relevance and clarity.ConclusionsiMatter showed evidence of high reliability and validity. It is a popular measure of staff engagement in NHS Scotland. Implications for practice focus on the importance of coproduction in psychometric development. |
Mendeley readers
The data shown below were compiled from readership statistics for 46 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| United Kingdom | 2 | 4% |
| Canada | 1 | 2% |
| Unknown | 43 | 93% |
Demographic breakdown
| Readers by professional status | Count | As % |
|---|---|---|
| Student > Master | 8 | 17% |
| Student > Bachelor | 6 | 13% |
| Student > Doctoral Student | 5 | 11% |
| Researcher | 4 | 9% |
| Student > Ph. D. Student | 4 | 9% |
| Other | 8 | 17% |
| Unknown | 11 | 24% |
| Readers by discipline | Count | As % |
|---|---|---|
| Business, Management and Accounting | 13 | 28% |
| Psychology | 4 | 9% |
| Medicine and Dentistry | 4 | 9% |
| Economics, Econometrics and Finance | 3 | 7% |
| Social Sciences | 3 | 7% |
| Other | 7 | 15% |
| Unknown | 12 | 26% |
Attention Score in Context
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#15,309,583
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#5,549
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Outputs of similar age from BMC Health Services Research
#115
of 155 outputs
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