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Benefits of ISO 20000 IT service management certification

Overview of attention for article published in Information Systems and e-Business Management, December 2014
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About this Attention Score

  • Above-average Attention Score compared to outputs of the same age (53rd percentile)

Mentioned by

twitter
3 X users

Citations

dimensions_citation
22 Dimensions

Readers on

mendeley
130 Mendeley
Title
Benefits of ISO 20000 IT service management certification
Published in
Information Systems and e-Business Management, December 2014
DOI 10.1007/s10257-014-0271-2
Authors

Santi Cots, Martí Casadesús, Frederic Marimon

X Demographics

X Demographics

The data shown below were collected from the profiles of 3 X users who shared this research output. Click here to find out more about how the information was compiled.
Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 130 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Indonesia 1 <1%
Unknown 129 99%

Demographic breakdown

Readers by professional status Count As %
Student > Master 28 22%
Student > Bachelor 20 15%
Researcher 8 6%
Unspecified 7 5%
Student > Postgraduate 6 5%
Other 22 17%
Unknown 39 30%
Readers by discipline Count As %
Computer Science 49 38%
Business, Management and Accounting 15 12%
Engineering 11 8%
Unspecified 7 5%
Social Sciences 2 2%
Other 5 4%
Unknown 41 32%
Attention Score in Context

Attention Score in Context

This research output has an Altmetric Attention Score of 3. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 08 February 2016.
All research outputs
#13,242,747
of 23,849,058 outputs
Outputs from Information Systems and e-Business Management
#29
of 77 outputs
Outputs of similar age
#165,602
of 356,940 outputs
Outputs of similar age from Information Systems and e-Business Management
#2
of 2 outputs
Altmetric has tracked 23,849,058 research outputs across all sources so far. This one is in the 44th percentile – i.e., 44% of other outputs scored the same or lower than it.
So far Altmetric has tracked 77 research outputs from this source. They receive a mean Attention Score of 3.2. This one is in the 31st percentile – i.e., 31% of its peers scored the same or lower than it.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 356,940 tracked outputs that were published within six weeks on either side of this one in any source. This one has gotten more attention than average, scoring higher than 53% of its contemporaries.
We're also able to compare this research output to 2 others from the same source and published within six weeks on either side of this one.