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Managing a health crisis on Facebook: How the response strategies of apology, sympathy, and information influence public relations

Overview of attention for article published in Public Relations Review, June 2015
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About this Attention Score

  • In the top 25% of all research outputs scored by Altmetric
  • Good Attention Score compared to outputs of the same age (77th percentile)
  • Good Attention Score compared to outputs of the same age and source (78th percentile)

Mentioned by

policy
1 policy source
twitter
4 X users

Citations

dimensions_citation
61 Dimensions

Readers on

mendeley
196 Mendeley
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Title
Managing a health crisis on Facebook: How the response strategies of apology, sympathy, and information influence public relations
Published in
Public Relations Review, June 2015
DOI 10.1016/j.pubrev.2014.11.014
Authors

Marcia W. DiStaso, Michail Vafeiadis, Chelsea Amaral

X Demographics

X Demographics

The data shown below were collected from the profiles of 4 X users who shared this research output. Click here to find out more about how the information was compiled.
Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 196 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Spain 2 1%
Ireland 1 <1%
Unknown 193 98%

Demographic breakdown

Readers by professional status Count As %
Student > Master 42 21%
Student > Ph. D. Student 34 17%
Student > Doctoral Student 19 10%
Student > Bachelor 15 8%
Researcher 12 6%
Other 31 16%
Unknown 43 22%
Readers by discipline Count As %
Social Sciences 58 30%
Business, Management and Accounting 35 18%
Arts and Humanities 14 7%
Computer Science 10 5%
Engineering 7 4%
Other 24 12%
Unknown 48 24%
Attention Score in Context

Attention Score in Context

This research output has an Altmetric Attention Score of 7. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 29 August 2019.
All research outputs
#5,240,151
of 25,373,627 outputs
Outputs from Public Relations Review
#133
of 723 outputs
Outputs of similar age
#61,622
of 281,402 outputs
Outputs of similar age from Public Relations Review
#4
of 19 outputs
Altmetric has tracked 25,373,627 research outputs across all sources so far. Compared to these this one has done well and is in the 79th percentile: it's in the top 25% of all research outputs ever tracked by Altmetric.
So far Altmetric has tracked 723 research outputs from this source. They typically receive a little more attention than average, with a mean Attention Score of 5.9. This one has done well, scoring higher than 81% of its peers.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 281,402 tracked outputs that were published within six weeks on either side of this one in any source. This one has done well, scoring higher than 77% of its contemporaries.
We're also able to compare this research output to 19 others from the same source and published within six weeks on either side of this one. This one has done well, scoring higher than 78% of its contemporaries.