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Call Center Staffing with Simulation and Cutting Plane Methods

Overview of attention for article published in Annals of Operations Research, March 2004
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Mentioned by

patent
1 patent

Citations

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128 Dimensions

Readers on

mendeley
78 Mendeley
Title
Call Center Staffing with Simulation and Cutting Plane Methods
Published in
Annals of Operations Research, March 2004
DOI 10.1023/b:anor.0000019095.91642.bb
Authors

Júlíus Atlason, Marina A. Epelman, Shane G. Henderson

Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 78 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
France 2 3%
Mexico 1 1%
Portugal 1 1%
United States 1 1%
Unknown 73 94%

Demographic breakdown

Readers by professional status Count As %
Student > Ph. D. Student 22 28%
Student > Master 14 18%
Student > Bachelor 10 13%
Student > Doctoral Student 7 9%
Professor 6 8%
Other 15 19%
Unknown 4 5%
Readers by discipline Count As %
Business, Management and Accounting 27 35%
Engineering 26 33%
Computer Science 6 8%
Mathematics 4 5%
Economics, Econometrics and Finance 3 4%
Other 4 5%
Unknown 8 10%
Attention Score in Context

Attention Score in Context

This research output has an Altmetric Attention Score of 3. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 17 December 2013.
All research outputs
#8,534,528
of 25,373,627 outputs
Outputs from Annals of Operations Research
#146
of 874 outputs
Outputs of similar age
#22,398
of 63,039 outputs
Outputs of similar age from Annals of Operations Research
#2
of 6 outputs
Altmetric has tracked 25,373,627 research outputs across all sources so far. This one is in the 43rd percentile – i.e., 43% of other outputs scored the same or lower than it.
So far Altmetric has tracked 874 research outputs from this source. They receive a mean Attention Score of 3.2. This one has gotten more attention than average, scoring higher than 60% of its peers.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 63,039 tracked outputs that were published within six weeks on either side of this one in any source. This one is in the 11th percentile – i.e., 11% of its contemporaries scored the same or lower than it.
We're also able to compare this research output to 6 others from the same source and published within six weeks on either side of this one. This one has scored higher than 4 of them.