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Status, National Culture and Customers’ Propensity to Complain

Overview of attention for article published in Social Indicators Research, February 2015
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About this Attention Score

  • In the top 25% of all research outputs scored by Altmetric
  • High Attention Score compared to outputs of the same age (92nd percentile)
  • High Attention Score compared to outputs of the same age and source (81st percentile)

Mentioned by

blogs
2 blogs

Citations

dimensions_citation
9 Dimensions

Readers on

mendeley
59 Mendeley
Title
Status, National Culture and Customers’ Propensity to Complain
Published in
Social Indicators Research, February 2015
DOI 10.1007/s11205-015-0884-y
Authors

Gil Luria, Asaf Levanon, Dana Yagil, Iddo Gal

Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 59 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Unknown 59 100%

Demographic breakdown

Readers by professional status Count As %
Student > Ph. D. Student 7 12%
Researcher 7 12%
Student > Master 7 12%
Student > Doctoral Student 6 10%
Student > Bachelor 5 8%
Other 12 20%
Unknown 15 25%
Readers by discipline Count As %
Business, Management and Accounting 22 37%
Social Sciences 5 8%
Psychology 5 8%
Economics, Econometrics and Finance 2 3%
Engineering 2 3%
Other 8 14%
Unknown 15 25%
Attention Score in Context

Attention Score in Context

This research output has an Altmetric Attention Score of 18. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 10 March 2019.
All research outputs
#1,696,301
of 22,786,087 outputs
Outputs from Social Indicators Research
#156
of 1,728 outputs
Outputs of similar age
#25,966
of 352,352 outputs
Outputs of similar age from Social Indicators Research
#7
of 37 outputs
Altmetric has tracked 22,786,087 research outputs across all sources so far. Compared to these this one has done particularly well and is in the 92nd percentile: it's in the top 10% of all research outputs ever tracked by Altmetric.
So far Altmetric has tracked 1,728 research outputs from this source. They typically receive more attention than average, with a mean Attention Score of 8.1. This one has done particularly well, scoring higher than 90% of its peers.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 352,352 tracked outputs that were published within six weeks on either side of this one in any source. This one has done particularly well, scoring higher than 92% of its contemporaries.
We're also able to compare this research output to 37 others from the same source and published within six weeks on either side of this one. This one has done well, scoring higher than 81% of its contemporaries.