You are seeing a free-to-access but limited selection of the activity Altmetric has collected about this research output.
Click here to find out more.
Mendeley readers
| Title |
The Service Productivity and Quality Challenge
|
|---|---|
| Published by |
Springer Science & Business Media, December 2012
|
| DOI | 10.1007/978-94-011-0073-1 |
| ISBNs |
978-9-40-110073-1, 978-0-7923-3447-7, 978-9-40-104036-5
|
| Editors |
Harker, P.T. |
Mendeley readers
The data shown below were compiled from readership statistics for 17 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| Unknown | 17 | 100% |
Demographic breakdown
| Readers by professional status | Count | As % |
|---|---|---|
| Student > Doctoral Student | 3 | 18% |
| Researcher | 3 | 18% |
| Lecturer > Senior Lecturer | 2 | 12% |
| Student > Ph. D. Student | 2 | 12% |
| Professor | 2 | 12% |
| Other | 3 | 18% |
| Unknown | 2 | 12% |
| Readers by discipline | Count | As % |
|---|---|---|
| Business, Management and Accounting | 7 | 41% |
| Economics, Econometrics and Finance | 5 | 29% |
| Engineering | 3 | 18% |
| Unknown | 2 | 12% |