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Exploring Services Science

Overview of attention for book
Cover of 'Exploring Services Science'

Table of Contents

  1. Altmetric Badge
    Book Overview
  2. Altmetric Badge
    Chapter 1 Tracing the Roots of the Organizational Benefits of IT Services
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    Chapter 2 Blockchain Technology as an Enabler of Service Systems: A Structured Literature Review
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    Chapter 3 FabLabs as Platforms for Digital Fabrication Services: A Literature Analysis
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    Chapter 4 IT-Support in Workplace Health Promotion: Mobile Apps on the Rise
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    Chapter 5 New Ways to Deal with Omni-Channel Services: Opening the Door to Synergies, or Problems in the Horizon?
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    Chapter 6 Organizational Impact on Software Development of eServices Techniques
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    Chapter 7 Healthcare and the Co-creation of Value: Qualifying the Service Roles of Informal Caregivers
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    Chapter 8 Exploring the Relationship Between Corruption and Health Care Services, Education Services and Standard of Living
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    Chapter 9 Examining the Impact of Social Networking Sites on Performance of Service Firms: Evidence from Romania
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    Chapter 10 A Conceptual Modelling of the Key Components and Relations of Service Systems
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    Chapter 11 Social Media Marketing and Value Co-creation: A Dynamic Performance Management Perspective
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    Chapter 12 Creative Industries and Big Data: A Business Model for Service Innovation
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    Chapter 13 More Observations, More Variables or More Quality? - Data Acquisition Strategies to Enhance Uncertainty Analytics for Industrial Service Contracting
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    Chapter 14 From Data Science to Value Creation
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    Chapter 15 Towards a Unified Approach to Identify Business Model Patterns: A Case of E-Mobility Services
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    Chapter 16 Towards Requirements Analytics: A Research Agenda to Model and Evaluate the Quality of Unstructured Requirements Specifications
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    Chapter 17 A GIS-Based Decision Support System for Locating Primary Care Facilities
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    Chapter 18 Combining Data Analytics with Layout Improvement Heuristics to Improve Libraries’ Service Quality
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    Chapter 19 A Return on Our Experience of Modeling a Service-Oriented Organization in a Service Cartography
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    Chapter 20 Content Analysis of Customer Reviews to Identify Sources of Value Creation in the Hotel Environment
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    Chapter 21 Beyond Quality of Service: Exploring What Tourists Really Value
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    Chapter 22 Multivariate Analysis of EU Convergence in Higher Education Services
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    Chapter 23 Does Community Service Make Any Difference in University Rankings?
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    Chapter 24 Digital Transformation at the University of Porto
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    Chapter 25 The Role of Digital Tools and Platforms for Training Programmes Developed by the Organisations of the Banking Sector
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    Chapter 26 Fraud Risk Modelling: Requirements Elicitation in the Case of Telecom Services
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    Chapter 27 Mega Sporting Events and Technology: The Role of Social Networks in Co-creating Value for the Olympic Games
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    Chapter 28 Towards a Proposal for the Sustainability Through Institutions in Public Transport Services in Times of Emergency
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    Chapter 29 Digital Services Development Using Statistics Tools to Emphasize Pollution Phenomena
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    Chapter 30 Service Orientation of Environment Control Processes
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    Chapter 31 Service Ecosystems for the Common Good: A Case of Non-profit Network Organization
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    Chapter 32 Customer Satisfaction from Inner-City Services: A Case Study
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    Chapter 33 Using Ethological Approaches to Understand Skiers’ Behavior in Cable Cars Queues in Order to Improve Overall Satisfaction: An Empirical Study Conducted in the Swiss Alps
Overall attention for this book and its chapters
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Title
Exploring Services Science
Published by
Springer International Publishing, April 2017
DOI 10.1007/978-3-319-56925-3
ISBNs
978-3-31-956924-6, 978-3-31-956925-3
Editors

Za, Stefano, Drăgoicea, Monica, Cavallari, Maurizio

X Demographics

X Demographics

The data shown below were collected from the profiles of 5 X users who shared this research output. Click here to find out more about how the information was compiled.
Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 45 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Unknown 45 100%

Demographic breakdown

Readers by professional status Count As %
Student > Master 12 27%
Student > Ph. D. Student 11 24%
Student > Bachelor 5 11%
Researcher 5 11%
Lecturer 2 4%
Other 4 9%
Unknown 6 13%
Readers by discipline Count As %
Computer Science 19 42%
Business, Management and Accounting 6 13%
Engineering 3 7%
Economics, Econometrics and Finance 2 4%
Agricultural and Biological Sciences 1 2%
Other 3 7%
Unknown 11 24%