Electronic Government

Table of Contents

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   Book Overview
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   Chapter 1 e-Gov Research Quality Improvements Since 2003: More Rigor, but Research (Perhaps) Redefined
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   Chapter 2 Is E-Government Research a Flash in the Pan or Here for the Long Shot?
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   Chapter 3 The E-Government Melting Pot: Lacking New Public Management and Innovation Flavor?
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   Chapter 4 The Organisation and Coordination of European e-Government Research for the EU in 2010
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   Chapter 5 What Role Has Scandinavian IS Tradition in eGovernment Implementations
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   Chapter 6 Maximizing Knowledge for Program Evaluation: Critical Issues and Practical Challenges of ICT Strategies
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   Chapter 7 The Citizens in E-Participation
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   Chapter 8 From Market Squares to Homepages: A Survey of Swiss MPs’ Interactivity
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    Chapter 9 ‘Mind the Gap’: e-Government and e-Democracy
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    Chapter 10 To Be or Not to Be Active: Exploring Practices of e-Participation
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    Chapter 11 e-Participation Behind Closed Doors: Online Evaluation of Teaching Performance
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    Chapter 12 A Review of Quality Dimensions in e-Government Services
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    Chapter 13 Is It Only About Internet Access? An Empirical Test of a Multi-dimensional Digital Divide
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    Chapter 14 Hidden Negative Social Effects of Poor e-Government Services Design
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    Chapter 15 Designing Government Portal Navigation Around Citizens’ Needs
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    Chapter 16 Municipalities on the Web: User-Friendliness of Government Information on the Internet
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    Chapter 17 “Open Choice”: Improving Public Sector Performance with Process Reorganization Methodology
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    Chapter 18 Organising Municipal e-Government Systems: A Multi-facet Taxonomy of e-Services for Citizens and Businesses
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    Chapter 19 Time Model for Managing the Dynamic of Normative System
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    Chapter 20 Semantic Portal for Legislative Information
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    Chapter 21 The x-Leges System: Peer-to-Peer for Legislative Document Exchange
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    Chapter 22 Flexibility of Information Architecture in e-Government Chains
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    Chapter 23 Local Networking for e-Services: A UK Case Study
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    Chapter 24 Why E-government Usage Lags Behind: Explaining the Gap Between Potential and Actual Usage of Electronic Public Services in the Netherlands
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    Chapter 25 Limits of Public Procurement: Information Systems Acquisition
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    Chapter 26 Digital Capability Assessment for eGovernment: A Multi-dimensional Approach
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    Chapter 27 Assessing the Intangible Value of G2G Endeavours
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    Chapter 28 Evaluation of E-Government Systems: Project Assessment vs Development Assessment
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    Chapter 29 ROI Analysis in e-Government Assessment Trials: The Case of Sistema Piemonte
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    Chapter 30 IT Auditing in E-Government