| Title |
Hospital Evaluations by Social Media: A Comparative Analysis of Facebook Ratings among Performance Outliers
|
|---|---|
| Published in |
Journal of General Internal Medicine, March 2015
|
| DOI | 10.1007/s11606-015-3236-3 |
| Pubmed ID | |
| Authors |
McKinley Glover, Omid Khalilzadeh, Garry Choy, Anand M. Prabhakar, Pari V. Pandharipande, G. Scott Gazelle |
| Abstract |
An increasing number of hospitals and health systems utilize social media to allow users to provide feedback and ratings. The correlation between ratings on social media and more conventional hospital quality metrics remains largely unclear, raising concern that healthcare consumers may make decisions on inaccurate or inappropriate information regarding quality. |
X Demographics
The data shown below were collected from the profiles of 50 X users who shared this research output. Click here to find out more about how the information was compiled.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| United States | 27 | 54% |
| France | 1 | 2% |
| Switzerland | 1 | 2% |
| Qatar | 1 | 2% |
| Italy | 1 | 2% |
| Unknown | 19 | 38% |
Demographic breakdown
| Type | Count | As % |
|---|---|---|
| Members of the public | 32 | 64% |
| Practitioners (doctors, other healthcare professionals) | 9 | 18% |
| Science communicators (journalists, bloggers, editors) | 6 | 12% |
| Scientists | 3 | 6% |
Mendeley readers
The data shown below were compiled from readership statistics for 116 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| United States | 2 | 2% |
| Canada | 2 | 2% |
| Switzerland | 1 | <1% |
| Unknown | 111 | 96% |
Demographic breakdown
| Readers by professional status | Count | As % |
|---|---|---|
| Student > Master | 17 | 15% |
| Student > Ph. D. Student | 15 | 13% |
| Researcher | 10 | 9% |
| Student > Postgraduate | 8 | 7% |
| Student > Doctoral Student | 8 | 7% |
| Other | 30 | 26% |
| Unknown | 28 | 24% |
| Readers by discipline | Count | As % |
|---|---|---|
| Medicine and Dentistry | 17 | 15% |
| Social Sciences | 11 | 9% |
| Nursing and Health Professions | 11 | 9% |
| Business, Management and Accounting | 10 | 9% |
| Psychology | 8 | 7% |
| Other | 24 | 21% |
| Unknown | 35 | 30% |
Attention Score in Context
This research output has an Altmetric Attention Score of 142. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 15 February 2021.
All research outputs
#284,386
of 24,991,957 outputs
Outputs from Journal of General Internal Medicine
#238
of 8,085 outputs
Outputs of similar age
#3,217
of 264,444 outputs
Outputs of similar age from Journal of General Internal Medicine
#4
of 150 outputs
Altmetric has tracked 24,991,957 research outputs across all sources so far. Compared to these this one has done particularly well and is in the 98th percentile: it's in the top 5% of all research outputs ever tracked by Altmetric.
So far Altmetric has tracked 8,085 research outputs from this source. They typically receive a lot more attention than average, with a mean Attention Score of 22.1. This one has done particularly well, scoring higher than 97% of its peers.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 264,444 tracked outputs that were published within six weeks on either side of this one in any source. This one has done particularly well, scoring higher than 98% of its contemporaries.
We're also able to compare this research output to 150 others from the same source and published within six weeks on either side of this one. This one has done particularly well, scoring higher than 98% of its contemporaries.