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Marketing, management and performance: multilingualism as commodity in a tourism call centre

Overview of attention for article published in Language Policy, November 2008
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About this Attention Score

  • In the top 25% of all research outputs scored by Altmetric
  • Among the highest-scoring outputs from this source (#42 of 270)
  • High Attention Score compared to outputs of the same age (84th percentile)

Mentioned by

blogs
1 blog

Citations

dimensions_citation
135 Dimensions

Readers on

mendeley
88 Mendeley
Title
Marketing, management and performance: multilingualism as commodity in a tourism call centre
Published in
Language Policy, November 2008
DOI 10.1007/s10993-008-9115-6
Authors

Alexandre Duchêne

Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 88 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
United States 1 1%
Sweden 1 1%
Luxembourg 1 1%
Unknown 85 97%

Demographic breakdown

Readers by professional status Count As %
Student > Ph. D. Student 15 17%
Lecturer 12 14%
Researcher 10 11%
Student > Master 8 9%
Student > Bachelor 7 8%
Other 16 18%
Unknown 20 23%
Readers by discipline Count As %
Linguistics 30 34%
Social Sciences 15 17%
Business, Management and Accounting 9 10%
Arts and Humanities 9 10%
Economics, Econometrics and Finance 1 1%
Other 3 3%
Unknown 21 24%
Attention Score in Context

Attention Score in Context

This research output has an Altmetric Attention Score of 7. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 10 December 2009.
All research outputs
#4,642,093
of 22,655,397 outputs
Outputs from Language Policy
#42
of 270 outputs
Outputs of similar age
#25,219
of 164,925 outputs
Outputs of similar age from Language Policy
#1
of 2 outputs
Altmetric has tracked 22,655,397 research outputs across all sources so far. Compared to these this one has done well and is in the 79th percentile: it's in the top 25% of all research outputs ever tracked by Altmetric.
So far Altmetric has tracked 270 research outputs from this source. They receive a mean Attention Score of 4.5. This one has done well, scoring higher than 84% of its peers.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 164,925 tracked outputs that were published within six weeks on either side of this one in any source. This one has done well, scoring higher than 84% of its contemporaries.
We're also able to compare this research output to 2 others from the same source and published within six weeks on either side of this one. This one has scored higher than all of them