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Frontline employee motivation to participate in service innovation implementation

Overview of attention for article published in Journal of the Academy of Marketing Science, May 2009
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Mentioned by

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1 X user

Citations

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213 Dimensions

Readers on

mendeley
530 Mendeley
Title
Frontline employee motivation to participate in service innovation implementation
Published in
Journal of the Academy of Marketing Science, May 2009
DOI 10.1007/s11747-009-0151-3
Authors

Susan Cadwallader, Cheryl Burke Jarvis, Mary Jo Bitner, Amy L. Ostrom

X Demographics

X Demographics

The data shown below were collected from the profile of 1 X user who shared this research output. Click here to find out more about how the information was compiled.
Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 530 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Germany 4 <1%
United States 3 <1%
Brazil 2 <1%
United Kingdom 2 <1%
Malaysia 1 <1%
South Africa 1 <1%
Portugal 1 <1%
India 1 <1%
Finland 1 <1%
Other 5 <1%
Unknown 509 96%

Demographic breakdown

Readers by professional status Count As %
Student > Master 111 21%
Student > Ph. D. Student 110 21%
Student > Doctoral Student 56 11%
Student > Bachelor 41 8%
Professor > Associate Professor 33 6%
Other 102 19%
Unknown 77 15%
Readers by discipline Count As %
Business, Management and Accounting 282 53%
Social Sciences 44 8%
Psychology 22 4%
Economics, Econometrics and Finance 21 4%
Engineering 18 3%
Other 47 9%
Unknown 96 18%
Attention Score in Context

Attention Score in Context

This research output has an Altmetric Attention Score of 1. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 15 August 2015.
All research outputs
#15,344,095
of 22,824,164 outputs
Outputs from Journal of the Academy of Marketing Science
#553
of 738 outputs
Outputs of similar age
#97,095
of 113,819 outputs
Outputs of similar age from Journal of the Academy of Marketing Science
#3
of 3 outputs
Altmetric has tracked 22,824,164 research outputs across all sources so far. This one is in the 22nd percentile – i.e., 22% of other outputs scored the same or lower than it.
So far Altmetric has tracked 738 research outputs from this source. They typically receive more attention than average, with a mean Attention Score of 9.0. This one is in the 17th percentile – i.e., 17% of its peers scored the same or lower than it.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 113,819 tracked outputs that were published within six weeks on either side of this one in any source. This one is in the 8th percentile – i.e., 8% of its contemporaries scored the same or lower than it.
We're also able to compare this research output to 3 others from the same source and published within six weeks on either side of this one.