| Title |
Customer loyalty: Toward an integrated conceptual framework
|
|---|---|
| Published in |
Journal of the Academy of Marketing Science, March 1994
|
| DOI | 10.1177/0092070394222001 |
| Authors |
Alan S. Dick, Kunal Basu |
Mendeley readers
The data shown below were compiled from readership statistics for 4,242 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| Germany | 7 | <1% |
| Brazil | 5 | <1% |
| United States | 5 | <1% |
| United Kingdom | 5 | <1% |
| Portugal | 4 | <1% |
| Malaysia | 3 | <1% |
| Iran, Islamic Republic of | 3 | <1% |
| Spain | 3 | <1% |
| Korea, Republic of | 3 | <1% |
| Other | 28 | <1% |
| Unknown | 4176 | 98% |
Demographic breakdown
| Readers by professional status | Count | As % |
|---|---|---|
| Student > Master | 742 | 17% |
| Student > Bachelor | 601 | 14% |
| Student > Ph. D. Student | 410 | 10% |
| Student > Doctoral Student | 207 | 5% |
| Lecturer | 192 | 5% |
| Other | 631 | 15% |
| Unknown | 1459 | 34% |
| Readers by discipline | Count | As % |
|---|---|---|
| Business, Management and Accounting | 1746 | 41% |
| Economics, Econometrics and Finance | 257 | 6% |
| Social Sciences | 230 | 5% |
| Computer Science | 91 | 2% |
| Engineering | 66 | 2% |
| Other | 320 | 8% |
| Unknown | 1532 | 36% |
Attention Score in Context
This research output has an Altmetric Attention Score of 7. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 23 October 2023.
All research outputs
#5,517,069
of 26,017,215 outputs
Outputs from Journal of the Academy of Marketing Science
#227
of 884 outputs
Outputs of similar age
#2,866
of 21,779 outputs
Outputs of similar age from Journal of the Academy of Marketing Science
#2
of 2 outputs
Altmetric has tracked 26,017,215 research outputs across all sources so far. Compared to these this one has done well and is in the 78th percentile: it's in the top 25% of all research outputs ever tracked by Altmetric.
So far Altmetric has tracked 884 research outputs from this source. They typically receive a lot more attention than average, with a mean Attention Score of 10.0. This one has gotten more attention than average, scoring higher than 74% of its peers.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 21,779 tracked outputs that were published within six weeks on either side of this one in any source. This one has done well, scoring higher than 86% of its contemporaries.
We're also able to compare this research output to 2 others from the same source and published within six weeks on either side of this one.