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Information Systems Outsourcing

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Cover of 'Information Systems Outsourcing'

Table of Contents

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    Book Overview
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    Chapter 1 Outsourcing in a Global Economy: Traditional Information Technology Outsourcing, Offshore Outsourcing, and Business Process Outsourcing
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    Chapter 2 Promoting Trust and Relationship Commitment through Service Level Agreements in IT Outsourcing Relationship
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    Chapter 3 Exploring the Role of Initial Trust, Initial Distrust, and Trust through Knowledge Sharing in IT Outsourcing: From a Service Receiver's Perspective
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    Chapter 4 Building and Integrating Core IT Capabilities in Alignment with the Business: Lessons from the Commonwealth Bank 1997–2007
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    Chapter 5 Information Technology Workforce Skills: The Software and IT Services Provider Perspective
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    Chapter 6 Is There an “Information Technology Outsourcing Paradox”?
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    Chapter 7 A Story of IT Outsourcing from Early Experience to Maturity
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    Chapter 8 Strategic Dependence on the IT Resource and Outsourcing: A Test of the Strategic Control Model
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    Chapter 9 The Effects of Outsourcing Announcements on Market Values of Swiss Firms: An Event Study
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    Chapter 10 Firm Strategic Profile and IT Outsourcing
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    Chapter 11 In Context Outsourcing: Between Solution Making and Context Making
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    Chapter 12 Reaching Across Organizational Boundaries for New Ideas: Innovation from IT Outsourcing Vendors
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    Chapter 13 Offshoring and Outsourcing in the PC Industry: A Historical Perspective
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    Chapter 14 The State of IS Research on Offshoring
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    Chapter 15 Information Systems Outsourcing
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    Chapter 16 Global Sourcing in a Developing Country Context: Organizing IS Resources to Develop Local Knowledge
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    Chapter 17 Pulling Offshore and Staying Onshore: A Framework for Analysis of Offshoring Dynamics
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    Chapter 18 Turnover Intentions of Indian IS Professionals
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    Chapter 19 Relocating Routines: The Role of Improvisation in Offshore Implementation of Software Processes
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    Chapter 20 A US Client's Learning from Outsourcing IT Work Offshore
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    Chapter 21 The Impact of Cultural Differences in Offshore Outsourcing: Case Study Results from German–Indian Application Development Projects
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    Chapter 22 Determinants of Service Quality in Offshore Software Development Outsourcing
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    Chapter 23 The Impact of Process Standardization on Business Process Outsourcing Success
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    Chapter 24 Offshore Business Process Outsourcing to India: Two Australian SME Case Studies
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    Chapter 25 From Professional Dominance to Market Mechanisms: Deinstitutionalization in the Organizational Field of Health Care
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Title
Information Systems Outsourcing
Published by
Springer, Berlin, Heidelberg, January 2009
DOI 10.1007/978-3-540-88851-2
ISBNs
978-3-54-088850-5, 978-3-54-088851-2
Editors

Rudy Hirschheim, Armin Heinzl, Jens Dibbern

X Demographics

X Demographics

The data shown below were collected from the profile of 1 X user who shared this research output. Click here to find out more about how the information was compiled.
Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 31 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Czechia 1 3%
Australia 1 3%
Unknown 29 94%

Demographic breakdown

Readers by professional status Count As %
Student > Master 11 35%
Student > Bachelor 5 16%
Student > Ph. D. Student 4 13%
Professor 2 6%
Researcher 2 6%
Other 3 10%
Unknown 4 13%
Readers by discipline Count As %
Business, Management and Accounting 15 48%
Computer Science 7 23%
Economics, Econometrics and Finance 2 6%
Nursing and Health Professions 1 3%
Social Sciences 1 3%
Other 1 3%
Unknown 4 13%