| Title |
Employee satisfaction trajectories and their effect on customer satisfaction and repatronage intentions
|
|---|---|
| Published in |
Journal of the Academy of Marketing Science, May 2019
|
| DOI | 10.1007/s11747-019-00655-9 |
| Authors |
Jeremy S. Wolter, Dora Bock, Jeremy Mackey, Pei Xu, Jeffery S. Smith |
X Demographics
The data shown below were collected from the profiles of 5 X users who shared this research output. Click here to find out more about how the information was compiled.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| United States | 2 | 40% |
| United Kingdom | 1 | 20% |
| Unknown | 2 | 40% |
Demographic breakdown
| Type | Count | As % |
|---|---|---|
| Science communicators (journalists, bloggers, editors) | 2 | 40% |
| Members of the public | 2 | 40% |
| Practitioners (doctors, other healthcare professionals) | 1 | 20% |
Mendeley readers
The data shown below were compiled from readership statistics for 216 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| Unknown | 216 | 100% |
Demographic breakdown
| Readers by professional status | Count | As % |
|---|---|---|
| Student > Master | 27 | 13% |
| Lecturer | 20 | 9% |
| Student > Ph. D. Student | 14 | 6% |
| Student > Bachelor | 14 | 6% |
| Student > Doctoral Student | 9 | 4% |
| Other | 32 | 15% |
| Unknown | 100 | 46% |
| Readers by discipline | Count | As % |
|---|---|---|
| Business, Management and Accounting | 61 | 28% |
| Social Sciences | 12 | 6% |
| Unspecified | 8 | 4% |
| Economics, Econometrics and Finance | 5 | 2% |
| Arts and Humanities | 5 | 2% |
| Other | 20 | 9% |
| Unknown | 105 | 49% |
Attention Score in Context
This research output has an Altmetric Attention Score of 23. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 28 November 2023.
All research outputs
#1,605,494
of 24,885,505 outputs
Outputs from Journal of the Academy of Marketing Science
#70
of 825 outputs
Outputs of similar age
#35,064
of 357,417 outputs
Outputs of similar age from Journal of the Academy of Marketing Science
#4
of 26 outputs
Altmetric has tracked 24,885,505 research outputs across all sources so far. Compared to these this one has done particularly well and is in the 93rd percentile: it's in the top 10% of all research outputs ever tracked by Altmetric.
So far Altmetric has tracked 825 research outputs from this source. They typically receive more attention than average, with a mean Attention Score of 9.5. This one has done particularly well, scoring higher than 91% of its peers.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 357,417 tracked outputs that were published within six weeks on either side of this one in any source. This one has done particularly well, scoring higher than 90% of its contemporaries.
We're also able to compare this research output to 26 others from the same source and published within six weeks on either side of this one. This one has done well, scoring higher than 88% of its contemporaries.