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Customer Experience

Overview of attention for book
Overall attention for this book and its chapters
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Mentioned by

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2 X users

Citations

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36 Dimensions

Readers on

mendeley
98 Mendeley
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Title
Customer Experience
Published by
Palgrave Macmillan, September 2010
DOI 10.1057/9780230291775
ISBNs
978-0-230-24781-9, 978-1-349-32027-1, 978-0-230-29177-5, 978-0-230-31213-5
Authors

Shaw, C., Dibeehi, Q., Walden, S., Shaw, Colin, Dibeehi, Qaalfa, Walden, Steven

X Demographics

X Demographics

The data shown below were collected from the profiles of 2 X users who shared this research output. Click here to find out more about how the information was compiled.
Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 98 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Austria 2 2%
Brazil 2 2%
Malaysia 1 1%
South Africa 1 1%
New Zealand 1 1%
Denmark 1 1%
United States 1 1%
Unknown 89 91%

Demographic breakdown

Readers by professional status Count As %
Student > Master 23 23%
Student > Ph. D. Student 21 21%
Student > Bachelor 15 15%
Student > Postgraduate 7 7%
Student > Doctoral Student 4 4%
Other 14 14%
Unknown 14 14%
Readers by discipline Count As %
Business, Management and Accounting 41 42%
Computer Science 11 11%
Economics, Econometrics and Finance 7 7%
Social Sciences 7 7%
Design 5 5%
Other 11 11%
Unknown 16 16%