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The Influence of Social Perceptions on Restaurant Employee Work Engagement and Extra-Role Customer Service Behavior: A Moderated Mediation Model

Overview of attention for article published in Cornell Hotel & Restaurant Administration Quarterly, March 2020
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  • Average Attention Score compared to outputs of the same age

Mentioned by

twitter
2 X users

Citations

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40 Dimensions

Readers on

mendeley
114 Mendeley
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Title
The Influence of Social Perceptions on Restaurant Employee Work Engagement and Extra-Role Customer Service Behavior: A Moderated Mediation Model
Published in
Cornell Hotel & Restaurant Administration Quarterly, March 2020
DOI 10.1177/1938965520910119
Authors

Marissa Orlowski, Diego Bufquin, Michael E. Nalley

X Demographics

X Demographics

The data shown below were collected from the profiles of 2 X users who shared this research output. Click here to find out more about how the information was compiled.
Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 114 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Unknown 114 100%

Demographic breakdown

Readers by professional status Count As %
Student > Master 9 8%
Student > Doctoral Student 9 8%
Lecturer 8 7%
Student > Bachelor 7 6%
Researcher 6 5%
Other 20 18%
Unknown 55 48%
Readers by discipline Count As %
Business, Management and Accounting 27 24%
Economics, Econometrics and Finance 6 5%
Psychology 5 4%
Unspecified 4 4%
Engineering 4 4%
Other 11 10%
Unknown 57 50%
Attention Score in Context

Attention Score in Context

This research output has an Altmetric Attention Score of 2. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 15 March 2023.
All research outputs
#16,057,393
of 25,387,668 outputs
Outputs from Cornell Hotel & Restaurant Administration Quarterly
#190
of 326 outputs
Outputs of similar age
#221,078
of 388,105 outputs
Outputs of similar age from Cornell Hotel & Restaurant Administration Quarterly
#3
of 3 outputs
Altmetric has tracked 25,387,668 research outputs across all sources so far. This one is in the 34th percentile – i.e., 34% of other outputs scored the same or lower than it.
So far Altmetric has tracked 326 research outputs from this source. They typically receive more attention than average, with a mean Attention Score of 8.7. This one is in the 38th percentile – i.e., 38% of its peers scored the same or lower than it.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 388,105 tracked outputs that were published within six weeks on either side of this one in any source. This one is in the 40th percentile – i.e., 40% of its contemporaries scored the same or lower than it.
We're also able to compare this research output to 3 others from the same source and published within six weeks on either side of this one.