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Global Perspectives on Service Science: Japan

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Cover of 'Global Perspectives on Service Science: Japan'

Table of Contents

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    Book Overview
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    Chapter 1 Introduction
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    Chapter 2 Service Innovation in Japan and the Service-Dominant Logic
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    Chapter 3 Context Management Approach to Value Co-creation: Toward Dynamic Process Model of Customer as Value Co-creator
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    Chapter 4 Human Behavior Observation for Service Science
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    Chapter 5 Community-Based Participatory Service Engineering: Case Studies and Technologies
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    Chapter 6 Methodology of Workshop-Based Innovative System Design Grounded in Systems Engineering and Design Thinking
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    Chapter 7 Wants Chain Analysis
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    Chapter 8 Interactive Service Design Method: Application to Aircraft Operations at Haneda Airport
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    Chapter 9 Service Design in Tourism: Encouraging a Cooperative Relationship Between Professional Design and Non-professional Design
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    Chapter 10 Value Co-creation Process and Value Orchestration Platform
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    Chapter 11 Formalizing Expert Knowledge Through Machine Learning
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    Chapter 12 Agent-Based Simulation for Service Science
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    Chapter 13 Temporal–Spatial Collaboration Support for Nursing and Caregiving Services
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    Chapter 14 Quest for Equation of Life: Scientific Constraints on How We Spend Our Time
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    Chapter 15 The Spread of Services and Consumer Value Co-Creation
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    Chapter 16 Sustainability and Scalability in Japanese Creative Services
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    Chapter 17 Knowledge Structuring Tools for Decision Support Service: An Overview of Citation-Based Approach
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    Chapter 18 R&D Servitization in the Manufacturing Industry
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    Chapter 19 MANGA-Case Training for Global Service Science
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    Chapter 20 Creation of Service Science Curriculum for Customer-Oriented Business Innovation
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    Chapter 21 Service Engineering Road Map of Ministry of Economy Trade and Industry in Japan
Overall attention for this book and its chapters
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Title
Global Perspectives on Service Science: Japan
Published by
Springer New York, January 2016
DOI 10.1007/978-1-4939-3594-9
ISBNs
978-1-4939-3592-5, 978-1-4939-3594-9
Authors

Kwan, Stephen K., Spohrer, James C., Sawatani, Yuriko

Editors

Stephen K. Kwan, James C. Spohrer, Yuriko Sawatani

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X Demographics

The data shown below were collected from the profiles of 3 X users who shared this research output. Click here to find out more about how the information was compiled.
Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 25 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Unknown 25 100%

Demographic breakdown

Readers by professional status Count As %
Lecturer > Senior Lecturer 1 4%
Unknown 24 96%
Readers by discipline Count As %
Social Sciences 1 4%
Unknown 24 96%