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Handbook on Business Process Management 2

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Cover of 'Handbook on Business Process Management 2'

Table of Contents

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    Book Overview
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    Chapter 1 Delivering Business Strategy Through Process Management
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    Chapter 2 Management of Process Excellence
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    Chapter 3 Process Capital as Strategic Success Factor: The Lufthansa Example
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    Chapter 4 Process Classification Frameworks
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    Chapter 5 Taxonomy of Business Process Management Approaches
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    Chapter 6 Process Performance Management
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    Chapter 7 Business Process Analytics
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    Chapter 8 Managing Regulatory Compliance in Business Processes
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    Chapter 9 Prioritizing Process Improvement: An Example from the Australian Financial Services Sector
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    Chapter 10 Business Process Governance
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    Chapter 11 Business Process Management Governance
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    Chapter 12 The Process of Business Process Management
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    Chapter 13 The Service Portfolio of a BPM Center of Excellence
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    Chapter 14 BPM Center of Excellence: The Case of a Brazilian Company
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    Chapter 15 Business Process Standardization
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    Chapter 16 BPO through the BPM Lens: A Case Study
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    Chapter 17 Toward a Global Process Management System: The ThyssenKrupp Presta Case
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    Chapter 18 Business Process Maturity in Public Administrations
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    Chapter 19 Expertise in Business Process Management
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    Chapter 20 Business Process Management Curriculum
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    Chapter 21 Dealing with Human-Driven Processes
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    Chapter 22 Knowledge Engineering in Business Process Management
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    Chapter 23 Cultural Change in Process Management
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    Chapter 24 Managing Creativity-intensive Processes: Learning from Film and Visual Effects Production
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    Chapter 25 Global Processes and Data: The Culture Journey at Hilti Corporation
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    Chapter 26 An Organizational Approach to BPM: The Experience of an Australian Transport Provider
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Mentioned by

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1 policy source
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1 Wikipedia page

Citations

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90 Dimensions

Readers on

mendeley
483 Mendeley
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Title
Handbook on Business Process Management 2
Published by
Springer Berlin Heidelberg, January 2010
DOI 10.1007/978-3-642-01982-1
ISBNs
978-3-64-201981-4, 978-3-64-201982-1
Editors

Jan vom Brocke, Michael Rosemann

Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 483 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Germany 11 2%
Brazil 9 2%
Colombia 4 <1%
Netherlands 2 <1%
Portugal 2 <1%
Belgium 2 <1%
Switzerland 1 <1%
France 1 <1%
Austria 1 <1%
Other 12 2%
Unknown 438 91%

Demographic breakdown

Readers by professional status Count As %
Student > Master 146 30%
Student > Ph. D. Student 77 16%
Student > Bachelor 74 15%
Student > Postgraduate 35 7%
Student > Doctoral Student 28 6%
Other 76 16%
Unknown 47 10%
Readers by discipline Count As %
Computer Science 188 39%
Business, Management and Accounting 134 28%
Engineering 51 11%
Economics, Econometrics and Finance 18 4%
Social Sciences 13 3%
Other 25 5%
Unknown 54 11%