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The empirical link between relationship marketing tools and consumer retention in retail marketing

Overview of attention for article published in Journal of Consumer Behaviour, March 2013
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Citations

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47 Dimensions

Readers on

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116 Mendeley
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Title
The empirical link between relationship marketing tools and consumer retention in retail marketing
Published in
Journal of Consumer Behaviour, March 2013
DOI 10.1002/cb.1408
Authors

Jamil Bojei, Craig C. Julian, Che Aniza Binti Che Wel, Zafar U. Ahmed

Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 116 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Germany 1 <1%
Brazil 1 <1%
Sweden 1 <1%
India 1 <1%
United States 1 <1%
Unknown 111 96%

Demographic breakdown

Readers by professional status Count As %
Student > Master 22 19%
Student > Ph. D. Student 16 14%
Student > Doctoral Student 11 9%
Student > Bachelor 10 9%
Student > Postgraduate 8 7%
Other 26 22%
Unknown 23 20%
Readers by discipline Count As %
Business, Management and Accounting 62 53%
Social Sciences 8 7%
Computer Science 4 3%
Engineering 4 3%
Economics, Econometrics and Finance 3 3%
Other 8 7%
Unknown 27 23%