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X Demographics
Mendeley readers
Attention Score in Context
| Title |
Effectiveness of recovery actions on deviant customer behavior—The moderating role of gender
|
|---|---|
| Published in |
International Journal of Hospitality Management, December 2013
|
| DOI | 10.1016/j.ijhm.2013.06.005 |
| Authors |
Huey Chern Boo, Anna S. Mattila, Ching Yeng Tan |
X Demographics
The data shown below were collected from the profiles of 2 X users who shared this research output. Click here to find out more about how the information was compiled.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| United Kingdom | 2 | 100% |
Demographic breakdown
| Type | Count | As % |
|---|---|---|
| Members of the public | 2 | 100% |
Mendeley readers
The data shown below were compiled from readership statistics for 118 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| Malaysia | 1 | <1% |
| United States | 1 | <1% |
| Unknown | 116 | 98% |
Demographic breakdown
| Readers by professional status | Count | As % |
|---|---|---|
| Student > Ph. D. Student | 23 | 19% |
| Student > Master | 19 | 16% |
| Professor > Associate Professor | 8 | 7% |
| Student > Doctoral Student | 8 | 7% |
| Professor | 8 | 7% |
| Other | 24 | 20% |
| Unknown | 28 | 24% |
| Readers by discipline | Count | As % |
|---|---|---|
| Business, Management and Accounting | 54 | 46% |
| Social Sciences | 10 | 8% |
| Economics, Econometrics and Finance | 6 | 5% |
| Psychology | 4 | 3% |
| Engineering | 4 | 3% |
| Other | 11 | 9% |
| Unknown | 29 | 25% |
Attention Score in Context
This research output has an Altmetric Attention Score of 1. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 23 July 2013.
All research outputs
#17,286,645
of 25,374,917 outputs
Outputs from International Journal of Hospitality Management
#389
of 652 outputs
Outputs of similar age
#205,371
of 320,962 outputs
Outputs of similar age from International Journal of Hospitality Management
#9
of 15 outputs
Altmetric has tracked 25,374,917 research outputs across all sources so far. This one is in the 21st percentile – i.e., 21% of other outputs scored the same or lower than it.
So far Altmetric has tracked 652 research outputs from this source. They typically receive more attention than average, with a mean Attention Score of 9.3. This one is in the 18th percentile – i.e., 18% of its peers scored the same or lower than it.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 320,962 tracked outputs that were published within six weeks on either side of this one in any source. This one is in the 26th percentile – i.e., 26% of its contemporaries scored the same or lower than it.
We're also able to compare this research output to 15 others from the same source and published within six weeks on either side of this one. This one is in the 20th percentile – i.e., 20% of its contemporaries scored the same or lower than it.