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Qué hacen los hospitales y la atención primaria para mitigar el impacto social de los eventos adversos graves

Overview of attention for article published in Gaceta Sanitaria, October 2016
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Title
Qué hacen los hospitales y la atención primaria para mitigar el impacto social de los eventos adversos graves
Published in
Gaceta Sanitaria, October 2016
DOI 10.1016/j.gaceta.2016.07.015
Pubmed ID
Authors

José Joaquín Mira, Irene Carrillo, Susana Lorenzo

Abstract

To explore what hospitals and primary care (PC) are doing to reduce the negative social impact of a serious adverse event (AE). We surveyed 195 hospital (n=113) and PC (n=82) managers from eight autonomous communities to explore the level of implementation of five interventions recommended after an AE to protect the reputation of healthcare institutions. Most institutions (70, 45.2% PC, and 85, 54.8% hospitals) did not have a crisis plan to protect their reputation after an AE. Internal (p=0.0001) and external (p=0.012) communications were addressed better in PC than in hospitals. Very few institutions had defined the managers' role in case of an AE (10.7% hospitals versus 6.25% PC). A majority of healthcare institutions have not planned crisis intervention after an AE with severe consequences nor have they defined plans to recover citizens' trust after an AE.

Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 75 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Unknown 75 100%

Demographic breakdown

Readers by professional status Count As %
Student > Master 11 15%
Student > Bachelor 9 12%
Student > Ph. D. Student 5 7%
Professor 4 5%
Researcher 4 5%
Other 12 16%
Unknown 30 40%
Readers by discipline Count As %
Nursing and Health Professions 19 25%
Medicine and Dentistry 10 13%
Psychology 5 7%
Pharmacology, Toxicology and Pharmaceutical Science 1 1%
Business, Management and Accounting 1 1%
Other 7 9%
Unknown 32 43%