Title |
Qué hacen los hospitales y la atención primaria para mitigar el impacto social de los eventos adversos graves
|
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Published in |
Gaceta Sanitaria, October 2016
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DOI | 10.1016/j.gaceta.2016.07.015 |
Pubmed ID | |
Authors |
José Joaquín Mira, Irene Carrillo, Susana Lorenzo |
Abstract |
To explore what hospitals and primary care (PC) are doing to reduce the negative social impact of a serious adverse event (AE). We surveyed 195 hospital (n=113) and PC (n=82) managers from eight autonomous communities to explore the level of implementation of five interventions recommended after an AE to protect the reputation of healthcare institutions. Most institutions (70, 45.2% PC, and 85, 54.8% hospitals) did not have a crisis plan to protect their reputation after an AE. Internal (p=0.0001) and external (p=0.012) communications were addressed better in PC than in hospitals. Very few institutions had defined the managers' role in case of an AE (10.7% hospitals versus 6.25% PC). A majority of healthcare institutions have not planned crisis intervention after an AE with severe consequences nor have they defined plans to recover citizens' trust after an AE. |
Mendeley readers
Geographical breakdown
Country | Count | As % |
---|---|---|
Unknown | 75 | 100% |
Demographic breakdown
Readers by professional status | Count | As % |
---|---|---|
Student > Master | 11 | 15% |
Student > Bachelor | 9 | 12% |
Student > Ph. D. Student | 5 | 7% |
Professor | 4 | 5% |
Researcher | 4 | 5% |
Other | 12 | 16% |
Unknown | 30 | 40% |
Readers by discipline | Count | As % |
---|---|---|
Nursing and Health Professions | 19 | 25% |
Medicine and Dentistry | 10 | 13% |
Psychology | 5 | 7% |
Pharmacology, Toxicology and Pharmaceutical Science | 1 | 1% |
Business, Management and Accounting | 1 | 1% |
Other | 7 | 9% |
Unknown | 32 | 43% |