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Pesquisa de satisfação de clientes: o estado-da-arte e proposição de um método brasileiro

Overview of attention for article published in RAC - Revista de Administração Contemporânea, April 2009
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Mentioned by

twitter
1 X user

Citations

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25 Dimensions

Readers on

mendeley
133 Mendeley
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Title
Pesquisa de satisfação de clientes: o estado-da-arte e proposição de um método brasileiro
Published in
RAC - Revista de Administração Contemporânea, April 2009
DOI 10.1590/s1415-65551998000100007
Authors

Carlos Alberto Vargas Rossi, Luiz Antonio Slongo

X Demographics

X Demographics

The data shown below were collected from the profile of 1 X user who shared this research output. Click here to find out more about how the information was compiled.
Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 133 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Brazil 8 6%
Unknown 125 94%

Demographic breakdown

Readers by professional status Count As %
Student > Master 44 33%
Student > Bachelor 24 18%
Professor 10 8%
Student > Postgraduate 10 8%
Student > Ph. D. Student 10 8%
Other 19 14%
Unknown 16 12%
Readers by discipline Count As %
Business, Management and Accounting 49 37%
Engineering 17 13%
Social Sciences 13 10%
Medicine and Dentistry 9 7%
Environmental Science 5 4%
Other 20 15%
Unknown 20 15%
Attention Score in Context

Attention Score in Context

This research output has an Altmetric Attention Score of 1. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 09 October 2011.
All research outputs
#17,604,528
of 25,806,080 outputs
Outputs from RAC - Revista de Administração Contemporânea
#73
of 180 outputs
Outputs of similar age
#92,000
of 107,400 outputs
Outputs of similar age from RAC - Revista de Administração Contemporânea
#10
of 41 outputs
Altmetric has tracked 25,806,080 research outputs across all sources so far. This one is in the 21st percentile – i.e., 21% of other outputs scored the same or lower than it.
So far Altmetric has tracked 180 research outputs from this source. They receive a mean Attention Score of 3.0. This one is in the 27th percentile – i.e., 27% of its peers scored the same or lower than it.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 107,400 tracked outputs that were published within six weeks on either side of this one in any source. This one is in the 8th percentile – i.e., 8% of its contemporaries scored the same or lower than it.
We're also able to compare this research output to 41 others from the same source and published within six weeks on either side of this one. This one is in the 24th percentile – i.e., 24% of its contemporaries scored the same or lower than it.