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Mendeley readers
Attention Score in Context
| Title |
What lies behind the concept of customer relationship management? Discussing the essence of CRM through a phenomenological approach
|
|---|---|
| Published in |
BAR - Brazilian Administration Review, September 2009
|
| DOI | 10.1590/s1807-76922009000100004 |
| Authors |
Cristiane Drebes Pedron, Amarolinda Zanela Saccol |
Mendeley readers
The data shown below were compiled from readership statistics for 99 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| United Kingdom | 3 | 3% |
| Portugal | 2 | 2% |
| Brazil | 2 | 2% |
| Unknown | 92 | 93% |
Demographic breakdown
| Readers by professional status | Count | As % |
|---|---|---|
| Student > Master | 30 | 30% |
| Student > Ph. D. Student | 11 | 11% |
| Student > Doctoral Student | 9 | 9% |
| Student > Bachelor | 7 | 7% |
| Other | 6 | 6% |
| Other | 16 | 16% |
| Unknown | 20 | 20% |
| Readers by discipline | Count | As % |
|---|---|---|
| Business, Management and Accounting | 40 | 40% |
| Computer Science | 17 | 17% |
| Social Sciences | 5 | 5% |
| Engineering | 5 | 5% |
| Arts and Humanities | 2 | 2% |
| Other | 9 | 9% |
| Unknown | 21 | 21% |
Attention Score in Context
This research output has an Altmetric Attention Score of 3. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 05 November 2014.
All research outputs
#8,535,684
of 25,374,917 outputs
Outputs from BAR - Brazilian Administration Review
#21
of 89 outputs
Outputs of similar age
#37,510
of 106,091 outputs
Outputs of similar age from BAR - Brazilian Administration Review
#2
of 7 outputs
Altmetric has tracked 25,374,917 research outputs across all sources so far. This one is in the 43rd percentile – i.e., 43% of other outputs scored the same or lower than it.
So far Altmetric has tracked 89 research outputs from this source. They receive a mean Attention Score of 3.0. This one has gotten more attention than average, scoring higher than 69% of its peers.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 106,091 tracked outputs that were published within six weeks on either side of this one in any source. This one is in the 19th percentile – i.e., 19% of its contemporaries scored the same or lower than it.
We're also able to compare this research output to 7 others from the same source and published within six weeks on either side of this one. This one has scored higher than 5 of them.