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Identifying appropriate service recovery strategies in the event of a natural disaster

Overview of attention for article published in Journal of Hospitality and Tourism Management, March 2021
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  • Average Attention Score compared to outputs of the same age and source

Mentioned by

twitter
3 X users

Readers on

mendeley
78 Mendeley
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Article details
Title
Identifying appropriate service recovery strategies in the event of a natural disaster
Published in
Journal of Hospitality and Tourism Management, March 2021
DOI 10.1016/j.jhtm.2021.01.015
Authors

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Timeline Attention over time Attention Score history
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X Demographics

X Demographics

The data shown below were collected from the profiles of 3 X users who shared this research output. Click here to find out more about how the information was compiled.
Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 78 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Geographical breakdown
Country Count As %
Unknown 78 100%

Demographic breakdown

Readers by professional status
Readers by professional status Count As %
Lecturer 5 6%
Student > Bachelor 5 6%
Student > Ph. D. Student 4 5%
Student > Master 4 5%
Researcher 4 5%
Other 9 12%
Unknown 47 60%
Readers by discipline
Readers by discipline Count As %
Business, Management and Accounting 15 19%
Social Sciences 8 10%
Psychology 3 4%
Arts and Humanities 1 1%
Environmental Science 1 1%
Other 2 3%
Unknown 48 62%
Attention Score in Context

Attention Score in Context

This research output has an Altmetric Attention Score of 2. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 15 February 2021.
All research outputs
#17,852,344
of 27,790,740 outputs
Outputs from Journal of Hospitality and Tourism Management
#131
of 299 outputs
Outputs of similar age
#259,888
of 459,169 outputs
Outputs of similar age from Journal of Hospitality and Tourism Management
#12
of 20 outputs
Altmetric has tracked 27,790,740 research outputs across all sources so far. This one is in the 33rd percentile – i.e., 33% of other outputs scored the same or lower than it.
So far Altmetric has tracked 299 research outputs from this source. They receive a mean Attention Score of 4.9. This one has gotten more attention than average, scoring higher than 51% of its peers.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 459,169 tracked outputs that were published within six weeks on either side of this one in any source. This one is in the 40th percentile – i.e., 40% of its contemporaries scored the same or lower than it.
We're also able to compare this research output to 20 others from the same source and published within six weeks on either side of this one. This one is in the 40th percentile – i.e., 40% of its contemporaries scored the same or lower than it.