Identifying appropriate service recovery strategies in the event of a natural disaster

Overview of attention for article published in Journal of Hospitality and Tourism Management, March 2021

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RT @CsillaDcs: Awareness of #tourists’ #cognitive processes enables #tourism #managers to develop recovery strategies for service failures…

Awareness of #tourists’ #cognitive processes enables #tourism #managers to develop recovery strategies for service failures occurring during a natural #disaster. Every #researcher has a first paper. Thank you @GabbyWalters9 @JudithMair @journalhtm https:…

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