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Developing and Leveraging Human Capital Resource to Promote Service Quality

Overview of attention for article published in Journal of Management, January 2013
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About this Attention Score

  • Good Attention Score compared to outputs of the same age (75th percentile)

Mentioned by

twitter
7 X users

Readers on

mendeley
399 Mendeley
citeulike
1 CiteULike
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Article details
Title
Developing and Leveraging Human Capital Resource to Promote Service Quality
Published in
Journal of Management, January 2013
DOI 10.1177/0149206312471394
Authors

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Timeline Attention over time Attention Score history
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Activity
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X Demographics

X Demographics

The data shown below were collected from the profiles of 7 X users who shared this research output. Click here to find out more about how the information was compiled.
Mendeley demographics

Mendeley demographics

The data shown below were compiled from readership statistics for 399 Mendeley readers of this research output. Click here to see the associated Mendeley record.
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Geographical breakdown

Geographical breakdown
Country Count As %
Netherlands 2 <1%
United Kingdom 2 <1%
United States 1 <1%
Italy 1 <1%
India 1 <1%
Spain 1 <1%
Unknown 391 98%

Demographic breakdown

Readers by professional status
Readers by professional status Count As %
Student > Ph. D. Student 75 19%
Student > Master 51 13%
Student > Doctoral Student 30 8%
Lecturer 27 7%
Student > Bachelor 20 5%
Other 60 15%
Unknown 136 34%
Readers by discipline
Readers by discipline Count As %
Business, Management and Accounting 153 38%
Social Sciences 34 9%
Economics, Econometrics and Finance 20 5%
Psychology 13 3%
Arts and Humanities 11 3%
Other 31 8%
Unknown 137 34%
Attention Score in Context

Attention Score in Context

This research output has an Altmetric Attention Score of 5. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 23 April 2018.
All research outputs
#7,577,960
of 27,276,278 outputs
Outputs from Journal of Management
#971
of 1,512 outputs
Outputs of similar age
#72,556
of 296,548 outputs
Outputs of similar age from Journal of Management
#16
of 17 outputs
Altmetric has tracked 27,276,278 research outputs across all sources so far. This one has received more attention than most of these and is in the 72nd percentile.
So far Altmetric has tracked 1,512 research outputs from this source. They typically receive a lot more attention than average, with a mean Attention Score of 21.9. This one is in the 35th percentile – i.e., 35% of its peers scored the same or lower than it.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 296,548 tracked outputs that were published within six weeks on either side of this one in any source. This one has done well, scoring higher than 75% of its contemporaries.
We're also able to compare this research output to 17 others from the same source and published within six weeks on either side of this one. This one is in the 5th percentile – i.e., 5% of its contemporaries scored the same or lower than it.