↓ Skip to main content

Why do volunteer content moderators quit? Burnout, conflict, and harmful behaviors

Overview of attention for article published in New Media & Society, December 2022
Altmetric Badge

About this Attention Score

  • In the top 5% of all research outputs scored by Altmetric
  • High Attention Score compared to outputs of the same age (96th percentile)
  • High Attention Score compared to outputs of the same age and source (89th percentile)

Mentioned by

news
4 news outlets
blogs
1 blog
twitter
30 X users
reddit
2 Redditors

Citations

dimensions_citation
10 Dimensions

Readers on

mendeley
4 Mendeley
You are seeing a free-to-access but limited selection of the activity Altmetric has collected about this research output. Click here to find out more.
Title
Why do volunteer content moderators quit? Burnout, conflict, and harmful behaviors
Published in
New Media & Society, December 2022
DOI 10.1177/14614448221138529
Authors

Angela M. Schöpke-Gonzalez, Shubham Atreja, Han Na Shin, Najmin Ahmed, Libby Hemphill

X Demographics

X Demographics

The data shown below were collected from the profiles of 30 X users who shared this research output. Click here to find out more about how the information was compiled.
Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 4 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Unknown 4 100%

Demographic breakdown

Readers by professional status Count As %
Librarian 1 25%
Lecturer > Senior Lecturer 1 25%
Unknown 2 50%
Readers by discipline Count As %
Computer Science 1 25%
Social Sciences 1 25%
Unknown 2 50%
Attention Score in Context

Attention Score in Context

This research output has an Altmetric Attention Score of 57. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 16 August 2023.
All research outputs
#763,595
of 25,844,815 outputs
Outputs from New Media & Society
#225
of 2,328 outputs
Outputs of similar age
#17,302
of 489,558 outputs
Outputs of similar age from New Media & Society
#5
of 49 outputs
Altmetric has tracked 25,844,815 research outputs across all sources so far. Compared to these this one has done particularly well and is in the 97th percentile: it's in the top 5% of all research outputs ever tracked by Altmetric.
So far Altmetric has tracked 2,328 research outputs from this source. They typically receive a lot more attention than average, with a mean Attention Score of 23.3. This one has done particularly well, scoring higher than 90% of its peers.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 489,558 tracked outputs that were published within six weeks on either side of this one in any source. This one has done particularly well, scoring higher than 96% of its contemporaries.
We're also able to compare this research output to 49 others from the same source and published within six weeks on either side of this one. This one has done well, scoring higher than 89% of its contemporaries.