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Exploring the usability, user experience and usefulness of a supportive website for people with dementia and carers

Overview of attention for article published in Disability & Rehabilitation: Assistive Technology, April 2023
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About this Attention Score

  • In the top 25% of all research outputs scored by Altmetric
  • Among the highest-scoring outputs from this source (#39 of 834)
  • High Attention Score compared to outputs of the same age (90th percentile)
  • Good Attention Score compared to outputs of the same age and source (75th percentile)

Mentioned by

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28 X users

Citations

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5 Dimensions

Readers on

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28 Mendeley
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Title
Exploring the usability, user experience and usefulness of a supportive website for people with dementia and carers
Published in
Disability & Rehabilitation: Assistive Technology, April 2023
DOI 10.1080/17483107.2023.2180546
Pubmed ID
Authors

Jacky Zheng, Meredith Gresham, Lyn Phillipson, Danika Hall, Yun-Hee Jeon, Henry Brodaty, Lee-Fay Low

Abstract

This study explores the usability, usefulness and user experience of the Forward with Dementia website for people with dementia and family carers, and identifies strategies to improve web design for this population. The website was iteratively user-tested by 12 participants (five people with dementia, seven carers) using the Zoom platform. Data collection involved observations, semi-structured interviews and questionnaires. Integrative mixed-method data analysis was used, informed by inductive thematic qualitative analysis. Users of Version 1 of the website experienced web functionality, navigation and legibility issues. Strategies for desirable web design were identified as simplifying functions, streamlining navigation and decluttering page layouts. Implementation of strategies produced improvements in usability, user experience and usefulness in Version 2, with mean System Usability Scale scores improving from 15 to 84, and mean task completion improving from 55% to 89%. The user journey for people with dementia and carers overlapped, but each group had their own unique needs in the context of web design. The interplay between a website's content, functionality, navigation and legibility can profoundly influence user perceptions of a website. Dementia-related websites play an important role in informing audiences of management strategies, service availability and planning for the progression of dementia. Findings of this study may assist in guiding future web development targeting this population.IMPLICATIONS FOR REHABILITATIONPeople with cognitive impairment can provide useful feedback on design and accessibility of websites, and their input should be obtained when developing digital applications for this group.This paper provides practical suggestions for website design features to improve function, legibility and navigation of websites for older people and people living with dementia.

X Demographics

X Demographics

The data shown below were collected from the profiles of 28 X users who shared this research output. Click here to find out more about how the information was compiled.
Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 28 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Unknown 28 100%

Demographic breakdown

Readers by professional status Count As %
Unspecified 3 11%
Student > Master 3 11%
Researcher 2 7%
Lecturer 2 7%
Professor 1 4%
Other 1 4%
Unknown 16 57%
Readers by discipline Count As %
Unspecified 4 14%
Psychology 2 7%
Computer Science 2 7%
Arts and Humanities 1 4%
Business, Management and Accounting 1 4%
Other 3 11%
Unknown 15 54%
Attention Score in Context

Attention Score in Context

This research output has an Altmetric Attention Score of 18. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 01 May 2024.
All research outputs
#2,097,800
of 25,923,151 outputs
Outputs from Disability & Rehabilitation: Assistive Technology
#39
of 834 outputs
Outputs of similar age
#41,255
of 417,230 outputs
Outputs of similar age from Disability & Rehabilitation: Assistive Technology
#3
of 12 outputs
Altmetric has tracked 25,923,151 research outputs across all sources so far. Compared to these this one has done particularly well and is in the 91st percentile: it's in the top 10% of all research outputs ever tracked by Altmetric.
So far Altmetric has tracked 834 research outputs from this source. They receive a mean Attention Score of 4.8. This one has done particularly well, scoring higher than 95% of its peers.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 417,230 tracked outputs that were published within six weeks on either side of this one in any source. This one has done particularly well, scoring higher than 90% of its contemporaries.
We're also able to compare this research output to 12 others from the same source and published within six weeks on either side of this one. This one has done well, scoring higher than 75% of its contemporaries.