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Measuring service quality at yale university’s libraries

Overview of attention for article published in Journal of Academic Librarianship, July 2000
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mendeley
178 Mendeley
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Article details
Title
Measuring service quality at yale university’s libraries
Published in
Journal of Academic Librarianship, July 2000
DOI 10.1016/s0099-1333(00)00117-8
Authors

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Timeline Attention over time Attention Score history
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Activity
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Mendeley demographics

Mendeley demographics

The data shown below were compiled from readership statistics for 178 Mendeley readers of this research output. Click here to see the associated Mendeley record.
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Geographical breakdown

Geographical breakdown
Country Count As %
United States 1 <1%
India 1 <1%
Greece 1 <1%
United Kingdom 1 <1%
Spain 1 <1%
China 1 <1%
Brazil 1 <1%
Belgium 1 <1%
United Arab Emirates 1 <1%
Other 0 0%
Unknown 169 95%

Demographic breakdown

Readers by professional status
Readers by professional status Count As %
Librarian 24 13%
Student > Master 24 13%
Student > Bachelor 18 10%
Student > Ph. D. Student 15 8%
Student > Doctoral Student 9 5%
Other 25 14%
Unknown 63 35%
Readers by discipline
Readers by discipline Count As %
Social Sciences 29 16%
Business, Management and Accounting 28 16%
Computer Science 15 8%
Engineering 13 7%
Economics, Econometrics and Finance 4 2%
Other 18 10%
Unknown 71 40%