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Implementing a Rules-Based Chatbot for Reference Service at a Large University Library

Overview of attention for article published in Journal of Web Librarianship, October 2023
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About this Attention Score

  • Good Attention Score compared to outputs of the same age (71st percentile)

Mentioned by

blogs
1 blog

Readers on

mendeley
110 Mendeley
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Article details
Title
Implementing a Rules-Based Chatbot for Reference Service at a Large University Library
Published in
Journal of Web Librarianship, October 2023
DOI 10.1080/19322909.2023.2268832
Authors

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Timeline Attention over time Attention Score history
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Activity
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Mendeley demographics

Mendeley demographics

The data shown below were compiled from readership statistics for 110 Mendeley readers of this research output. Click here to see the associated Mendeley record.
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Geographical breakdown

Geographical breakdown
Country Count As %
Unknown 110 100%

Demographic breakdown

Readers by professional status
Readers by professional status Count As %
Librarian 13 12%
Unspecified 8 7%
Student > Master 6 5%
Lecturer 5 5%
Student > Bachelor 3 3%
Other 11 10%
Unknown 64 58%
Readers by discipline
Readers by discipline Count As %
Social Sciences 14 13%
Unspecified 8 7%
Computer Science 7 6%
Arts and Humanities 3 3%
Business, Management and Accounting 3 3%
Other 7 6%
Unknown 68 62%
Attention Score in Context

Attention Score in Context

This research output has an Altmetric Attention Score of 5. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 17 October 2023.
All research outputs
#7,829,903
of 28,667,723 outputs
Outputs from Journal of Web Librarianship
#72
of 188 outputs
Outputs of similar age
#105,451
of 377,035 outputs
Outputs of similar age from Journal of Web Librarianship
#1
of 1 outputs
Altmetric has tracked 28,667,723 research outputs across all sources so far. This one has received more attention than most of these and is in the 72nd percentile.
So far Altmetric has tracked 188 research outputs from this source. They typically receive a little more attention than average, with a mean Attention Score of 5.3. This one has gotten more attention than average, scoring higher than 56% of its peers.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 377,035 tracked outputs that were published within six weeks on either side of this one in any source. This one has gotten more attention than average, scoring higher than 71% of its contemporaries.
We're also able to compare this research output to 1 others from the same source and published within six weeks on either side of this one. This one has scored higher than all of them