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Understanding Generation Y and their use of social media: a review and research agenda

Overview of attention for article published in Journal of Service Management, June 2013
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About this Attention Score

  • In the top 5% of all research outputs scored by Altmetric
  • Among the highest-scoring outputs from this source (#13 of 251)
  • High Attention Score compared to outputs of the same age (95th percentile)

Mentioned by

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3 news outlets
policy
2 policy sources
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10 X users

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3088 Mendeley