The Rise of Human–Machine Collaboration: Managers’ Perceptions of Leveraging Artificial Intelligence for Enhanced B2B Service Recovery

Overview of attention for article published in British Journal of Management, May 2024

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In the top 5% of all research outputs scored by Altmetric
Among the highest-scoring outputs from this source (#37 of 1,097)
High Attention Score compared to outputs of the same age (94th percentile)
High Attention Score compared to outputs of the same age and source (95th percentile)

So far, Altmetric has seen 4 X posts from 3 X users, with an upper bound of 5,129 followers.

RT @BJM_BAM: Published #openaccess “The Rise of Human–Machine Collaboration: Managers’ Perceptions of Leveraging #AI for Enhanced #B2B Serv…

Published #openaccess “The Rise of Human–Machine Collaboration: Managers’ Perceptions of Leveraging #AI for Enhanced #B2B Service Recovery” @ameen_nisreen @Marghe_PAGANI @E4Retail Jun-Hwa Cheah @ShlomoTarba Senmao Xia @bam_ac_uk @WileyBusiness https://t.c…

New Paper 'The Rise of Human–#Machine Collaboration: Managers’ Perceptions of Leveraging #ArtificialIntelligence for Enhanced #B2B #ServiceRecovery' @Marghe_PAGANI @E4Retail @ShlomoTarba Jacky Cheah & Senmao Xia is in @BJM_BAM @bam_ac_uk @RHULManagem…

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