In Search of Negativity Bias: An Empirical Study of Perceived Helpfulness of Online Reviews

Overview of attention for article published in Psychology & Marketing, October 2013

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In the top 25% of all research outputs scored by Altmetric
High Attention Score compared to outputs of the same age (87th percentile)
Above-average Attention Score compared to outputs of the same age and source (62nd percentile)

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No negativity bias in online reviews: why the power of positive patient feedback is stronger than bad ratings? http://t.co/dr2S4KZX6G

Amazon customers do not consider negative reviews more helpful than positive ones; expts show no negativity bias http://t.co/uBX361Ge5k

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