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Video Analytics for Customer Emotion and Satisfaction at Contact Centers

Overview of attention for article published in IEEE Transactions on Human-Machine Systems, May 2018
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About this Attention Score

  • In the top 25% of all research outputs scored by Altmetric
  • Among the highest-scoring outputs from this source (#36 of 307)
  • Good Attention Score compared to outputs of the same age (73rd percentile)
  • High Attention Score compared to outputs of the same age and source (80th percentile)

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