Web-based customer decision support systems

Overview of attention for article published in Communications of the ACM, March 1998

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patent: 12 patents

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So far, Altmetric has seen 12 patents that reference this research output.

Voice-interactive marketplace providing promotion and promotion tracking, loyalty reward…

Grant US-9002712-B2

United States of America

07 Apr 2015

System and method for automated end-user support

Grant US-8636515-B2

United States of America

28 Jan 2014

Method and apparatus for collecting data for an item

Grant US-8554600-B2

United States of America

08 Oct 2013

Method and apparatus for managing customer data

Grant US-8416941-B1

United States of America

09 Apr 2013

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