This research output has an Altmetric Attention Score of 5. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 02 November 2026.
All research outputs
#9,747,880
of 34,765,775 outputs
Outputs from Journal of Service Research
#192
of 469 outputs
Outputs of similar age
#58,435
of 356,231 outputs
Outputs of similar age from Journal of Service Research
#1
of 4 outputs
Altmetric has tracked 34,765,775 research outputs across all sources so far. This one has received more attention than most of these and is in the 70th percentile.
So far Altmetric has tracked 469 research outputs from this source. They typically receive a lot more attention than average, with a mean Attention Score of 14.3. This one is in the 43rd percentile – i.e., 43% of its peers scored the same or lower than it.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 356,231 tracked outputs that were published within six weeks on either side of this one in any source. This one has done well, scoring higher than 81% of its contemporaries.
We're also able to compare this research output to 4 others from the same source and published within six weeks on either side of this one. This one has scored higher than all of them
