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Online support for vulnerable consumers: a safe place?

Overview of attention for article published in Journal of Services Marketing, July 2017
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About this Attention Score

  • Above-average Attention Score compared to outputs of the same age (63rd percentile)
  • Average Attention Score compared to outputs of the same age and source

Mentioned by

twitter
4 X users

Readers on

mendeley
140 Mendeley
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Article details
Title
Online support for vulnerable consumers: a safe place?
Published in
Journal of Services Marketing, July 2017
DOI 10.1108/jsm-05-2016-0197
Authors

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Timeline Attention over time Attention Score history
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Activity
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X Demographics

X Demographics

The data shown below were collected from the profiles of 4 X users who shared this research output. Click here to find out more about how the information was compiled.
Mendeley demographics

Mendeley demographics

The data shown below were compiled from readership statistics for 140 Mendeley readers of this research output. Click here to see the associated Mendeley record.
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Geographical breakdown

Geographical breakdown
Country Count As %
Unknown 140 100%

Demographic breakdown

Readers by professional status
Readers by professional status Count As %
Student > Ph. D. Student 20 14%
Student > Master 17 12%
Lecturer 14 10%
Student > Doctoral Student 12 9%
Researcher 9 6%
Other 28 20%
Unknown 40 29%
Readers by discipline
Readers by discipline Count As %
Business, Management and Accounting 38 27%
Social Sciences 16 11%
Psychology 6 4%
Unspecified 6 4%
Arts and Humanities 5 4%
Other 20 14%
Unknown 49 35%
Attention Score in Context

Attention Score in Context

This research output has an Altmetric Attention Score of 4. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 05 December 2017.
All research outputs
#8,862,357
of 27,788,362 outputs
Outputs from Journal of Services Marketing
#84
of 375 outputs
Outputs of similar age
#119,092
of 332,308 outputs
Outputs of similar age from Journal of Services Marketing
#4
of 6 outputs
Altmetric has tracked 27,788,362 research outputs across all sources so far. This one has received more attention than most of these and is in the 68th percentile.
So far Altmetric has tracked 375 research outputs from this source. They typically receive a little more attention than average, with a mean Attention Score of 5.0. This one has done well, scoring higher than 77% of its peers.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 332,308 tracked outputs that were published within six weeks on either side of this one in any source. This one has gotten more attention than average, scoring higher than 63% of its contemporaries.
We're also able to compare this research output to 6 others from the same source and published within six weeks on either side of this one. This one has scored higher than 2 of them.