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Delivering good service: personal resources, job satisfaction and nurses’ ‘customer’ (patient) orientation

Overview of attention for article published in Journal of Advanced Nursing, November 2013
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1 X user

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117 Mendeley
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Article details
Title
Delivering good service: personal resources, job satisfaction and nurses’ ‘customer’ (patient) orientation
Published in
Journal of Advanced Nursing, November 2013
DOI 10.1111/jan.12308
Pubmed ID
Authors
Abstract

To explore the complex relationships between nurses' personal resources, job satisfaction and 'customer' (patient) orientation.

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Timeline Attention over time Attention Score history
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Activity
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X Demographics

X Demographics

The data shown below were collected from the profile of 1 X user who shared this research output. Click here to find out more about how the information was compiled.
Mendeley demographics

Mendeley demographics

The data shown below were compiled from readership statistics for 117 Mendeley readers of this research output. Click here to see the associated Mendeley record.
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Geographical breakdown

Geographical breakdown
Country Count As %
Unknown 117 100%

Demographic breakdown

Readers by professional status
Readers by professional status Count As %
Student > Master 19 16%
Student > Bachelor 11 9%
Student > Ph. D. Student 9 8%
Researcher 9 8%
Student > Doctoral Student 7 6%
Other 29 25%
Unknown 33 28%
Readers by discipline
Readers by discipline Count As %
Business, Management and Accounting 15 13%
Nursing and Health Professions 14 12%
Psychology 14 12%
Social Sciences 10 9%
Medicine and Dentistry 10 9%
Other 15 13%
Unknown 39 33%
Attention Score in Context

Attention Score in Context

This research output has an Altmetric Attention Score of 1. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 05 June 2014.
All research outputs
#19,977,226
of 24,549,201 outputs
Outputs from Journal of Advanced Nursing
#5,129
of 5,488 outputs
Outputs of similar age
#239,279
of 313,142 outputs
Outputs of similar age from Journal of Advanced Nursing
#68
of 70 outputs
Altmetric has tracked 24,549,201 research outputs across all sources so far. This one is in the 10th percentile – i.e., 10% of other outputs scored the same or lower than it.
So far Altmetric has tracked 5,488 research outputs from this source. They typically receive a lot more attention than average, with a mean Attention Score of 12.7. This one is in the 2nd percentile – i.e., 2% of its peers scored the same or lower than it.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 313,142 tracked outputs that were published within six weeks on either side of this one in any source. This one is in the 11th percentile – i.e., 11% of its contemporaries scored the same or lower than it.
We're also able to compare this research output to 70 others from the same source and published within six weeks on either side of this one. This one is in the 1st percentile – i.e., 1% of its contemporaries scored the same or lower than it.