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An investigation into gamification as a customer engagement experience environment

Overview of attention for article published in Journal of Services Marketing, September 2015
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About this Attention Score

  • In the top 25% of all research outputs scored by Altmetric
  • Among the highest-scoring outputs from this source (#36 of 375)
  • High Attention Score compared to outputs of the same age (81st percentile)
  • High Attention Score compared to outputs of the same age and source (85th percentile)

Mentioned by

twitter
7 X users
googleplus
2 Google+ users

Readers on

mendeley
865 Mendeley
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Article details
Title
An investigation into gamification as a customer engagement experience environment
Published in
Journal of Services Marketing, September 2015
DOI 10.1108/jsm-01-2015-0045
Authors

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Timeline Attention over time Attention Score history
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Activity
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X Demographics

X Demographics

The data shown below were collected from the profiles of 7 X users who shared this research output. Click here to find out more about how the information was compiled.
Mendeley demographics

Mendeley demographics

The data shown below were compiled from readership statistics for 865 Mendeley readers of this research output. Click here to see the associated Mendeley record.
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Geographical breakdown

Geographical breakdown
Country Count As %
United States 1 <1%
Turkey 1 <1%
Portugal 1 <1%
Mexico 1 <1%
Lithuania 1 <1%
United Kingdom 1 <1%
Germany 1 <1%
Australia 1 <1%
Unknown 857 99%

Demographic breakdown

Readers by professional status
Readers by professional status Count As %
Student > Master 123 14%
Student > Ph. D. Student 121 14%
Student > Doctoral Student 60 7%
Student > Bachelor 52 6%
Lecturer 47 5%
Other 129 15%
Unknown 333 38%
Readers by discipline
Readers by discipline Count As %
Business, Management and Accounting 244 28%
Social Sciences 54 6%
Computer Science 54 6%
Economics, Econometrics and Finance 37 4%
Engineering 34 4%
Other 83 10%
Unknown 359 42%
Attention Score in Context

Attention Score in Context

This research output has an Altmetric Attention Score of 9. This is our high-level measure of the quality and quantity of online attention that it has received. This Attention Score, as well as the ranking and number of research outputs shown below, was calculated when the research output was last mentioned on 01 May 2019.
All research outputs
#4,718,134
of 27,783,697 outputs
Outputs from Journal of Services Marketing
#36
of 375 outputs
Outputs of similar age
#53,044
of 282,982 outputs
Outputs of similar age from Journal of Services Marketing
#1
of 7 outputs
Altmetric has tracked 27,783,697 research outputs across all sources so far. Compared to these this one has done well and is in the 82nd percentile: it's in the top 25% of all research outputs ever tracked by Altmetric.
So far Altmetric has tracked 375 research outputs from this source. They typically receive a little more attention than average, with a mean Attention Score of 5.0. This one has done particularly well, scoring higher than 90% of its peers.
Older research outputs will score higher simply because they've had more time to accumulate mentions. To account for age we can compare this Altmetric Attention Score to the 282,982 tracked outputs that were published within six weeks on either side of this one in any source. This one has done well, scoring higher than 81% of its contemporaries.
We're also able to compare this research output to 7 others from the same source and published within six weeks on either side of this one. This one has scored higher than all of them