An investigation into gamification as a customer engagement experience environment

Overview of attention for article published in Journal of Services Marketing, September 2015

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About this Attention Score

In the top 25% of all research outputs scored by Altmetric
Among the highest-scoring outputs from this source (#36 of 375)
High Attention Score compared to outputs of the same age (81st percentile)
High Attention Score compared to outputs of the same age and source (85th percentile)

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twitter: 7 X users

googleplus: 2 Google+ users

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mendeley: 865 Mendeley

So far, Altmetric has seen 11 X posts from 7 X users, with an upper bound of 11,893 followers.

If gamification can help improve engagement, the success rate of retail will improve drastically #bbsdigmarket Click the link to find out more: Harwood, T and Garry, T. (2015) 'An investigation into gamification as a customer.....https://t.co/NXtjzzWPhJ

RT from @tgharwood

RT @tgharwood: Journal of Services Marketing #18 on #GoogleScholar metrics just published - our paper in the jnl on #gamification in top 20…

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