Perceived quality and service experience: mediating effects of positive and negative emotions

Overview of attention for article published in Journal of Hospitality Marketing & Management, October 2018

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Among the highest-scoring outputs from this source (#42 of 133)
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mendeley: 186 Mendeley

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RT @Alector_Ribeiro: In a new paper co-authored with Girish Prayag published in the Journal of Hospitality Marketing and Management, we dis…

In a new paper co-authored with Girish Prayag published in the Journal of Hospitality Marketing and Management, we discussed the influence of perceived service quality and emotions on customer service experience in ethnic restaurants. https://t.co/ucwsg…

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