Standing in my customer's shoes: Effects of customer‐oriented perspective taking on proactive service performance

Overview of attention for article published in Journal of Occupational & Organizational Psychology, December 2018

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twitter: 2 X users

facebook: 1 Facebook page

Readers on

mendeley: 114 Mendeley

So far, Altmetric has seen 3 X posts from 2 X users, with an upper bound of 2,431 followers.

Involved in coaching customer‐oriented perspective taking? Worth looking at the constituents of self efficacy in job 'role breadth' as well as proactivity, here's why..(handy examples at the back) @wileypsychology https://t.co/08lRrR1Y33

Standing in my customer’s shoes: Effects of customer‐oriented perspective taking on proactive service performance https://t.co/1n4AdvYJJ0

Standing in my customer’s shoes: Effects of customer‐oriented perspective taking on proactive service performance https://t.co/E77skbngYr

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